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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,291

277

57

32

69

2,726

ratings over the past year

Displaying all 73,076 reviews

Trusted Customer

Feefo Verified

1 month ago

Alison

Petplan

1 month ago

Hi, We're sorry to see a low rating, if you need help with anything please email us at social@petplan.co.uk with your policy number/address. Thanks, Alison - The Customer Service Team

Date of purchase: 06/09/2026

0

Trusted Customer

Feefo Verified

1 month ago

Excellent service

Prompt service.

Date of purchase: 06/09/2026

0

Trusted Customer

Feefo Verified

1 month ago

Fast, effecient and overall great

Date of purchase: 06/09/2026

0

Trusted Customer

Feefo Verified

1 month ago

Prompt Service

When situations are very hard they are very sympathetic and deal with claims in a prompt and my opinion fair manner

Date of purchase: 04/09/2026

0

Trusted Customer

Feefo Verified

1 month ago

All I can say

Remuneration was petty compared to what I pay as a monthly fee

Alison

Petplan

1 month ago

Hi, Thank you for your feedback. We're sorry to hear that the remuneration you received did not meet your expectations. Payouts are calculated based on the excess and maximum benefit applied to the policy. If you need any further details about these please email social@petplan.co.uk with your policy number/address and query and we will be happy to advise. Thanks, Alison - The Customer Service Team

Date of purchase: 04/09/2026

0

MW

Mrs Kim Walker

Feefo Verified

GBR

1 month ago

What Mrs Kim Walker said about Petplan:

Excellent

Sorry for delay. Yes all good they went through everything I’ve always had PetPlan.

Date of purchase: 13/08/2026

0

MR

Mrs Debra Rosser

Feefo Verified

1 month ago

What Mrs Debra Rosser said about Petplan:

I would lik ppr copis of my pet insurane

Date of purchase: 30/06/2026

0

MH

Mr Brian Hobday

Feefo Verified

GBR

1 month ago

What Mr Brian Hobday said about Petplan:

Excellent service throughout

Process was easy to use once my vet had explained the process. No problems and handled swiftly and efficiently

Date of purchase: 03/09/2026

0

Trusted Customer

Feefo Verified

1 month ago

Pleased with cover, price & ease of applying.

Very easy to apply for the pet insurance. Good cover & reasonable price. Received a discount for the first year's cover after being given 4 weeks free cover.

Date of purchase: 06/09/2026

0

Trusted Customer

Feefo Verified

1 month ago