Petplan Reviews

Excellent very supportive appreciated we had been a previous customer and on that occasion we're VERY supportive

Could not be more different than the last time we used Petplan. Over 4 weeks to settle the claim. Dreadful customer care call centre based in India so I had to repeat myself a dozen times. I moved my...

I love the fact that our vet handles everything and I haven’t got to make separate communication to Petplan, especially when it is so worrying having a poorly pet. Thank you for making the claim...

Good customer service, knowledgeable about Petplan and quick and efficient- thank you!

It was easy to take out the new policies, and a relief to know that my new cats are covered well.

Been with penplan before with my very first grate dan and he was really ill they were great no stress when it came to dealing with the vets and sorting out the dog, sadly we lost the dog, but the...

Excellent company to deal with. The telephone consultants were so helpful and empathetic when we lost our 14 year old Golden Retriever girl in July having given us a lot of help during her very long...

The website and online application was missing viral information explaining why a male insurance is higher than for a female.. However the telephone call with an operator explained this thoroughly...

I couldn’t fault a single thing, from start to end. Once I had paid the excess, I didn’t have to worry about a thing, direct payments to the vets is a life saver. PetPlan kept me up to date every...