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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

Product

4.6

2,291

277

2,726

ratings over the past year

Displaying all 73,076 reviews

Mrs Ewa Jamula

Feefo Verified

1 month ago

What Mrs Ewa Jamula said about Petplan:

Narazie nie wiem jeszcze nie korzystałam w waszych usług

Date of purchase: 18/09/2026

Miss Jade Reekie

Feefo Verified

GBR

1 month ago

What Miss Jade Reekie said about Petplan:

Easy process

Website is easy to use. Even when i was unsure and i called in, staff were super friendly and guiding me through.

Date of purchase: 18/09/2026

Mrs Dinah Lone

Feefo Verified

GBR

1 month ago

What Mrs Dinah Lone said about Petplan:

Excellent service

Lovely people answer the phone. V efficient.

Date of purchase: 18/09/2026

Trusted Customer

Feefo Verified

1 month ago

Happy customer

First I got four weeks free cover . When I took my puppy to the vet’s . Then I took out lifetime pet plan cover for my puppy . Very reasonable price . With great cover for my new little puppy

Date of purchase: 14/09/2026

Trusted Customer

Feefo Verified

1 month ago

Paddingtons care plan

Helpful detailed information with a friendly warm Manner but professional! I felt well looked after

Date of purchase: 14/09/2026

Trusted Customer

Feefo Verified

1 month ago

I’ve just insured my new cat with petplan as they provided good service when my last cat got older and started to get poorly.

Date of purchase: 19/09/2026

Trusted Customer

Feefo Verified

1 month ago

Great service

Polite, quick concise

Date of purchase: 16/09/2026

Trusted Customer

Feefo Verified

1 month ago

Date of purchase: 16/09/2026

Trusted Customer

Feefo Verified

1 month ago

Brilliant

Very good and the cover for my fur baby is excellent, highly recommend thank you

Date of purchase: 14/09/2026

Ms Carole Stuart

Feefo Verified

GBR

1 month ago

What Ms Carole Stuart said about Petplan:

Not for me

Unclear, unnecessarily confusing. More focused on exemptions, what's not included, fees and what will be taken away when your pet ages. I did not feel as though i was in safe hands. My experience...

Gigi

Petplan

1 month ago

Hi Carole, We're really sorry to hear about your experience — this isn't the level of care and clarity we want any pet owner to feel from us. Your feedback is important, and we completely understand how frustrating it must be when something as important as protecting your pet feels confusing rather than reassuring so this has been logged so we can improve our processes. Thanks, Gigi - The Customer Service Team

Date of purchase: 14/09/2026