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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

2,345

197

2,662

ratings over the past year

49,248 out of 49,246 reviews

Gail Christy

Feefo Verified

GBR

3 days ago

What Gail Christy said about Online Carpets:

Great carpet & underlay.

Ordering was easy ; delivery was speedy.

Dan

Feefo Verified

GBR

3 days ago

What Dan said about Online Carpets:

Excellent service

Excellent, fast and the delivery driver was really friendly too, happy to give him a cold drink on a hot day!

Trusted Customer

Feefo Verified

3 days ago

Happy customer

Good customer service and delivery team.

Trusted Customer

Feefo Verified

3 days ago

Excellent

Excellent service, carpet and underlay arrived promptly. We were advised of a delivery date and time and the order arrived when expected.

Trusted Customer

Feefo Verified

3 days ago

quick delivery

Neil Shaw

Feefo Verified

3 days ago

What Neil Shaw said about Online Carpets:

Dissatisfied with how the carpet arrived

Lyn Wadley

Feefo Verified

3 days ago

What Lyn Wadley said about Online Carpets:

Excellent

Trusted Customer

Feefo Verified

3 days ago

Good quality

Easy website to use. I did order two samples but only one came, would have been good to know before ordering that it was out of stock as I would have selected another option.

Adam Westlake

Feefo Verified

4 days ago

What Adam Westlake said about Online Carpets:

Not sure they even have any Carpet as I’ve waited nearly a month and nothing has turned up. I’ve used them in the past and haven’t had a problem, but I will certainly not be using them again. Have...

Customer Services

Online Carpets

3 days ago

Good afternoon, Thank you for taking the time to review your most recent order experience. We are sorry that your experience has not been as expected and that you have been left feeling disappointed. The majority of our deliveries are successfully completed within the timescales provided, and delays are only encountered on rare occasions. When this does happen, we are committed to finding the quickest possible resolution and working with our customers to minimise any inconvenience. We can see that your order has now been cancelled and a full refund has been raised. We will continue to communicate with you directly to ensure this is seen through to completion. A member of our Customer Care Team will also be in contact with you shortly. Kind regards, Jenny Online Carpets

Michelle Rossi

Feefo Verified

4 days ago