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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

2,338

197

54

14

55

2,658

ratings over the past year

Displaying all 49,279 reviews

DB

Danielle Banks

Feefo Verified

GBR

1 month ago

What Danielle Banks said about Online Carpets:

Very happy

Very happy. Easy to use website. Speedy delivery. Polite staff.

0

Trusted Customer

Feefo Verified

1 month ago

Great choice and service

I like the chance to try many samples before making a final choice. Ordering was easy and my order was delivered perfectly wrapped on the specified date.

0

ME

Maureen Elwick

Feefo Verified

1 month ago

What Maureen Elwick said about Online Carpets:

Very good service keep in touch with you

0

DB

David Butler

Feefo Verified

1 month ago

What David Butler said about Online Carpets:

A

Great

0

Trusted Customer

Feefo Verified

1 month ago

Highly recomend

Very happy great service

0

Trusted Customer

Feefo Verified

1 month ago

Brilliant service

Good service

0

Trusted Customer

Feefo Verified

1 month ago

Sent out wrong carpet damaged underlay did not send replacement underlay with the changed carpet for the correct size ordered

Customer Services

Online Carpets

1 month ago

Good afternoon, Thank you for taking the time to leave a review and for highlighting your concerns. We are sorry that your order did not go entirely as expected. From your order details, we can see that we have been in contact with you regarding this matter and that a replacement carpet was arranged to resolve the issue. We also note that the replacement did not include the full amount of underlay originally ordered, and we apologise for this shortfall. A member of our Customer Care Team will be in touch with you shortly to discuss this further and work with you towards a more positive outcome. Kind regards, Jenny Online Carpets

0

LR

Laura Rogers

Feefo Verified

GBR

1 month ago

What Laura Rogers said about Online Carpets:

Outstanding service

⭐⭐⭐⭐⭐ Outstanding Customer Service! I couldn’t be happier with my experience with Online Carpets. From ordering samples through to placing my order, the whole process was straightforward and...