I ordered online but had to call the store on a Sunday. My enquiries were dealt with quickly and promptly so I made my purchase online, communication was good and delivery was quick.
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PC
Pamela Chadwick
Feefo Verified
GBR
13 days ago
What Pamela Chadwick said about Online Carpets:
Very good service
Kept up to date on delivery
Delivered into house
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RM
Robert Martin
Feefo Verified
13 days ago
What Robert Martin said about Online Carpets:
Delivered within 4 days
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Trusted Customer
Feefo Verified
13 days ago
Beware
Sent incomplete order, then sent wrong size for the one they left out.
Had to pay fitter twice.
Customer Services
Online Carpets
11 days ago
Hello,
Thank you for your feedback. We’re sorry that your order was incomplete and that the replacement item was supplied in the wrong size.
Although most orders arrive as expected, we recognise how frustrating this experience has been. We always recommend booking your fitter once you have received and checked your order, so that in the unlikely event of a problem, you can avoid unnecessary inconvenience.
A replacement has now been arranged, and a member of our Customer Care Team will be in touch with you directly to discuss your experience further.
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Trusted Customer
Feefo Verified
13 days ago
perfect exactly as described
excellent service, quick delivery and exactly as described. now its laid its great quality and we are really pleased with it.
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Trusted Customer
Feefo Verified
13 days ago
Quick delivery driver excellent
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SB
Steve Battershill Stephen G Battershill
Feefo Verified
13 days ago
What Steve Battershill Stephen G Battershill said about Online Carpets:
Service is always excellent
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MF
Mark Foster
Feefo Verified
13 days ago
What Mark Foster said about Online Carpets:
Can’t fault. Process was smooth and arrived on time.
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RW
Rosalind Westwood
Feefo Verified
13 days ago
What Rosalind Westwood said about Online Carpets:
Quick and efficient service
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Trusted Customer
Feefo Verified
14 days ago
Excellent Value for Money - Highly Recommend
Online Carpets are fantastic - I would not go anywhere else. They deliver on time, have excellent customer service. I have used them last year and all their carpets are excellent quality. I also...
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.