Good morning,
Thank you for taking the time to review your recent experience. We are sorry to hear about the concerns you have raised.
We can see that we have been in direct contact with you regarding your enquiry and have been working with you towards a resolution.
Our last communication was on 21/08/2026, and we have not yet received a response. Unfortunately, without a response from you, we have been unable to progress our investigation further.
A member of our Customer Care Team will be in touch with you shortly to continue working with you towards a resolution.
Kind regards,
Jenny
Online Carpets
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Trusted Customer
Feefo Verified
12 days ago
Great company to deal with - will definitely use again
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.