The delivery window of several days is not acceptable.
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Laura Shore
Feefo Verified
GBR
12 days ago
What Laura Shore said about Online Carpets:
Do NOT buy from Online Carpets unless you can lift/deliver your OWN carpet!
The carpet itself was gorgeous, but I’d NEVER buy from Onlibe Carpets again.
They shipped a 100kg roll of carpet on a truck with ONE driver and said that it’s “part of their terms and conditions”...
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Customer Services
Online Carpets
11 days ago
Hello Laura,
Thank you for sharing your feedback. We’re pleased to hear you were happy with the carpet, but we’re sorry that the delivery arrangements left you feeling disappointed.
Our website explains that, as deliveries are carried out by a single driver, assistance may be required when unloading and moving larger items. However, we appreciate that this was difficult given your circumstances and understand the frustration of having to arrange additional help.
A member of our Customer Care Team will be in touch with you directly to discuss your experience further.
Kind Regards
Suzanne
Online Carpets
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Paul Evans
Feefo Verified
GBR
12 days ago
What Paul Evans said about Online Carpets:
Great service
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Trusted Customer
Feefo Verified
12 days ago
Regular customer, never disappointed
Excellent.
Had to rearrange delivery date, which was handled very efficiently. Delivery arrived on time, no problems.
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Trusted Customer
Feefo Verified
12 days ago
Excellent service. Sorted delivery, kept you updated. Definitely would you again
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Dan Dobos
Feefo Verified
12 days ago
What Dan Dobos said about Online Carpets:
Would recommend
Top notch service. Delivery arrived on time, great communication throughout.
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Trusted Customer
Feefo Verified
12 days ago
Herringbone vinyl - great service, site, price and product! Very happy!
Easy site to navigate, amazing that samples are given free of charge with quick delivery
Helped confirm which product we wanted ahead of purchase
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Alan Westerman
Feefo Verified
GBR
12 days ago
What Alan Westerman said about Online Carpets:
Hreat LVT flooring looks good down easy to fit and cut .good price
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.