the item was bought on line and sent to the Ashford branch. not bad service if rather slow waiting to pick up.
Product reviews
Date of purchase: 01/10/2025
0
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JA
Jan
Feefo Verified
1 year ago
What Jan said about Next:
Always excellent!
Product reviews
Date of purchase: 01/10/2025
0
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Trusted Customer
Feefo Verified
1 year ago
Excellent
Product reviews
Date of purchase: 01/10/2025
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SA
Sandra
Feefo Verified
GBR
1 year ago
What Sandra said about Next:
Helpful staff good communication
Product reviews
Date of purchase: 30/09/2025
0
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MO
Monique
Feefo Verified
GBR
1 year ago
What Monique said about Next:
I wasn’t given the choice of delivery options and paid for next day delivery!!Unfortunately next day delivery didn’t happen though I was refunded the cost of next day delivery after I phoned.
Ujwal Mayavanshi
Next
11 months ago
Thank you for your message. Monique, I’m very sorry to hear that you weren’t given the choice of delivery options and that your next-day delivery did not arrive as expected. We understand how frustrating this must have been, especially after paying for the service.
I’m glad to hear that the cost of next-day delivery was refunded after you contacted us, but I sincerely apologize for the inconvenience caused. Your feedback is important, and we’ll ensure it is shared with the relevant team so we can review and improve the delivery process.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.