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Rated
Excellent

.

Service
4.4
/5

5

4

3

2

1

6,533

1,630

536

263

694

9,656

ratings over the past year

Displaying all 232,590 reviews
Trusted Customer
21 hours ago
Date of purchase: 12/06/2024
The app was easy to use, even when I had to redeem a voucher. Prices offered were excellent
Trusted Customer
21 hours ago
Date of purchase: 10/06/2024
Ok, easy to use
EP
Edward Prenton
Sturminster Newton
22 hours ago
Date of purchase: 12/06/2024
What Edward Prenton said about Hotels.com UK:
Really easy to book and helpful information about the properties and immediate surroundings. I really like their loyalty program and will definitely recommend them to anyone.
CU
Customer
Kings Lynn Norfolk
22 hours ago
Date of purchase: 12/06/2024
What Customer said about Hotels.com UK:
Easy to use, wide choice of hotels and price ranges
Trusted Customer
23 hours ago
Date of purchase: 12/06/2024
Was easy to understand and used as I had Tesco vouchers so well Done for taking them
Trusted Customer
1 day ago
Date of purchase: 12/06/2024
Very easy to navigate
IN
Inga Neimaniene
1 day ago
Date of purchase: 02/05/2024
What Inga Neimaniene said about Hotels.com UK:
Hotel wasn't ready when we arrived and didn't get refund todate
Trusted Customer
1 day ago
Date of purchase: 12/06/2024
I was trying to use a reward code from Tesco with my booking. It wouldn't accept the code using ant if the links provided with on the app and via email. Contacted Hitels.com for help and got a chat
...
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Trusted Customer
1 day ago
Date of purchase: 12/06/2024
There was a lot of places to choose from. All the places where great. I hope the one I have picked is good, it's looks amazing and clean. I cannot wait to get there. Thank You
Trusted Customer
1 day ago
Date of purchase: 12/06/2024
Easy to book good value will book again
About Hotels.com UK
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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407 St John St, London, Greater London, EC1V4EX, United Kingdom
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About Hotels.com UK
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent