The website said I wouldn't be charged when I booked. I was charged the next day. I've tried to speak to Hotels.com and the hotel about a refund, and neither of them will respond.
****.. advertised 1 price, sold at another ILLEGAL in the UK…. Blamed Currency changes when booking a UK holiday from a UK address… certainly will never use again….
I have booked for my wife's 75th birthday and you sent our hotel the wrong booking so I had to phone them while my wife was was with me do the surprise as gone now
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent