Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Was really easy and mainly friendly staff
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Trusted Customer
Feefo Verified
12 years ago
Very well planned and good value for money
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Trusted Customer
Feefo Verified
12 years ago
Helpful polite and fast what a good service
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Trusted Customer
Feefo Verified
12 years ago
hotel was not what a 4star should be. food very poor all ended up with…
hotel was not what a 4star should be. food very poor all ended up with tummy bugs! not as described by holidaygems. flying with tomson will be the last time! Good point Carol at HolidayGems was...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your positive comments regarding our sales staff. Unfortunately, we are legally obliged to quote the star rating and information given by our suppliers. We note that no complaint was received after your return when any issues may have been addressed. Further, our accommodation vouchers have telephone numbers to contact should your experience not be acceptable and our suppliers will endeavour to resolve the issue immediately.
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Trusted Customer
Feefo Verified
12 years ago
everything is as described, my only complaint is, I can wait up to 20 mins…
everything is as described, my only complaint is, I can wait up to 20 mins trying to
get through to the call centre. but keep up the good work.
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Trusted Customer
Feefo Verified
12 years ago
Good. Service and price very helpful staff
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Trusted Customer
Feefo Verified
12 years ago
Booking the holiday was so easy without any problems.
Flights on time.
The holiday was exactly as…
Booking the holiday was so easy without any problems.
Flights on time.
The holiday was exactly as described.
We booked private transfers which were excellent both ways and punctual.
Would certainly...
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Trusted Customer
Feefo Verified
12 years ago
Hi most people would appreciate a cheaper phone number to call on
Hi most people would appreciate a cheaper phone number to call on
Holiday Gems
Holiday Gems
12 years ago
Your issue has been taken on board and will be forwarded to the appropriate department.
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Trusted Customer
Feefo Verified
12 years ago
my holiday with Gems was excellent the hotel was great will use gems again many…
my holiday with Gems was excellent the hotel was great will use gems again many thanks .L Shields
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Trusted Customer
Feefo Verified
12 years ago
I would recommend holiday gems from booking to going on holiday everything went to plan ,would…
I would recommend holiday gems from booking to going on holiday everything went to plan ,would definitely use them again.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
