Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Just like to add that your sales cunsultant Julie was really good and efficent. She…
Just like to add that your sales cunsultant Julie was really good and efficent. She sorted thinks out quickly and was very pleasant.
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Trusted Customer
Feefo Verified
12 years ago
efficient and quick in the main. special requests noted and hotel alerted. slight confusion regarding…
efficient and quick in the main. special requests noted and hotel alerted. slight confusion regarding passport details-booking number only came through several days after initial booking and I...
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Holiday Gems
Holiday Gems
12 years ago
Your booking confirmation was sent within 24 hours of confirmation as it is downloaded overnight into our admin system. Your passport details have been received and check in and documents emailed 7 days prior to departure due to the restrictions placed on checkin procedures by the airline
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Trusted Customer
Feefo Verified
12 years ago
Really good service
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Trusted Customer
Feefo Verified
12 years ago
The booking was very easy to do but I am still confused about the tickets…
The booking was very easy to do but I am still confused about the tickets I still don't know who or anyone will let me know about boarding or if I am just supposed to go to the airport and give them...
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Holiday Gems
Holiday Gems
12 years ago
You do not have to check in online with the airline booked. This will be done at the airport. A full set of travel documents will be emailed to you prior to departure. However, the airline booked is ticketless and we will send a 'travel plan' with the reference required by the airline on check in. Should you require any clarification, please call our after sales number 08719110137 or email admin@holidaygems.co.uk
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Trusted Customer
Feefo Verified
12 years ago
Both the service on line and when I phoned has been first class
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Trusted Customer
Feefo Verified
12 years ago
very helpful for all holiday details, and also showed me ways of saving money on…
very helpful for all holiday details, and also showed me ways of saving money on the booking!!! Very quick response via e mail, with all details for my holiday.
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Trusted Customer
Feefo Verified
12 years ago
Holiday Gems staff were very helpful in booking /flights/hotel /tranfers/etc i used holiday gems last…
Holiday Gems staff were very helpful in booking /flights/hotel /tranfers/etc i used holiday gems last year and found the same helpfullness from them cannot find fault
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Trusted Customer
Feefo Verified
12 years ago
Very impressed. Holiday was quickly booked with no fuss whatsoever. Job done!
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Trusted Customer
Feefo Verified
12 years ago
Good no problems
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Trusted Customer
Feefo Verified
12 years ago
it was a mixed experience so I don't want to use any of the boxes…
it was a mixed experience so I don't want to use any of the boxes above. Didn't like it when an extra £14 or so was added unexpectedly AFTER I'd agreed to pay on-line a definite amount for this...
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Trusted Customer
12 years ago
Your software fored me to fill a box and I filled the "Good" one but this wasn't entirely true. Nor was it "Poor" however.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. We would appreciate additional comments to admin@holidaygems.co.uk to address any issues which may have occurred to have made you experience less than good.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
