Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
Absolutely brilliant cannot fault in any way possible! Very pleaseny to speak to on the…
Absolutely brilliant cannot fault in any way possible! Very pleaseny to speak to on the phone and very helpful. It was a quick service and within five minutes my holiday was booked!! Cannot wait,...
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Holiday Gems
Holiday Gems
12 years ago
Thank you so much for such positive feedback. Our sales agents do always endeavour to supply a great service and it is gratifying to note that our ongoing training programme shows such positive results.
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Trusted Customer
Feefo Verified
12 years ago
The lady i spoke to was very helpfull and friendly
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Trusted Customer
Feefo Verified
12 years ago
Very pleasant and efficient
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Trusted Customer
Feefo Verified
12 years ago
The operator was friendly and patient. He had all the answers for me. The downside…
The operator was friendly and patient. He had all the answers for me. The downside was that it was not as easy as he said. There was still lots I had to do myself like fight details and book in. No...
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Trusted Customer
Feefo Verified
12 years ago
The agent who dealt with me was lovely. Thank you Nadine. Just hope the holiday…
The agent who dealt with me was lovely. Thank you Nadine. Just hope the holiday matches the service so far.
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Trusted Customer
Feefo Verified
12 years ago
I have used Holidaygems.co.uk many times over the last few years as we travel abroad several…
I have used Holidaygems.co.uk many times over the last few years as we travel abroad several times per year and apart from one occasion in the past I have always found them to be excellent, However...
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Holiday Gems
Holiday Gems
12 years ago
We are most disappointed to lose a loyal client and have noted your comments. However, you are aware that the website is not live and subject to change on confirmation. We do not use only airlines, but suppliers and brokers and this is actually stated in our terms and conditions so our clients are aware of the process which we use. By booking your flights and hotels seperately your holiday is now not fully protected under the ATOL licence and we trust that you are aware of this. That said, we do trust that your holiday will proceed without further issue and despite the issues raised on this forum that we may welcome you back in the future.
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Trusted Customer
Feefo Verified
12 years ago
Service is good but I have e-mailed with my passport details and still had no…
Service is good but I have e-mailed with my passport details and still had no response. A response to say all is received would be great.
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Trusted Customer
Feefo Verified
12 years ago
Very fast but again like last year price had gone up still a good deal.
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Trusted Customer
Feefo Verified
12 years ago
Yvonne agent no. 164 could not have been more helpful
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Trusted Customer
Feefo Verified
12 years ago
Very efficient service, the operator vas very friendly and nothing was too much trouble for…
Very efficient service, the operator vas very friendly and nothing was too much trouble for her, Rachel gave excellent service and tried all different ways for the holiday to get value for money,...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.