Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Very friendly, patient and helpful team.
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Trusted Customer
Feefo Verified
12 years ago
The sales team are friendly and helpful, it's such a shame that the prices for…
The sales team are friendly and helpful, it's such a shame that the prices for the holiday are not "live prices" as they say, but still cheaper than booking through a travel agent. Do your homework...
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Trusted Customer
Feefo Verified
12 years ago
The hotel was lovely, very clean and comforable and the food very good, with choice…
The hotel was lovely, very clean and comforable and the food very good, with choice to suit every taste.
The 'hotel voucher' which was issued, had under, special request, 'late check out room...
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Trusted Customer
Feefo Verified
12 years ago
Although I have not been on my holiday the whole booking process was relatively easy…
Although I have not been on my holiday the whole booking process was relatively easy and the lady whom I spoke to was very pleasant and very efficient.
Trusted Customer
12 years ago
Good company
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Trusted Customer
Feefo Verified
12 years ago
its been excellent so far
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Trusted Customer
Feefo Verified
12 years ago
Booked my holiday quickly and efficiently. Will definitely use holiday gems again.
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Trusted Customer
Feefo Verified
12 years ago
Very good sevice from jane
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Trusted Customer
Feefo Verified
12 years ago
very professonal and easy to book.
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Trusted Customer
Feefo Verified
12 years ago
Booking the holiday is great very helpful but trying to contact customer services is terrible.…
Booking the holiday is great very helpful but trying to contact customer services is terrible. I was on hold for thirty minutes and gave up ! Two further phone calls took fifteen and twenty minutes...
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Holiday Gems
Holiday Gems
12 years ago
We sincerely apologise for the issue raised in your otherwise positive review. Our after sales and admin team are experiencing unprecedented high call volumes at present and we are aware of this issue. Our management are endeavouring to resolve the issue as soon as possible. Once again our sincere apologies for any delays in your calls. Should you require a call back, please email admin@holidaygems.co.uk and this will be arranged.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
