Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
I was very unsure of my holiday but i was very fortunate to have come across…
I was very unsure of my holiday but i was very fortunate to have come across alex who helped me to book the perfect holiday! Thank you so much
0
Share
Trusted Customer
Feefo Verified
12 years ago
I thought Finn was excellent, friendly and very efficient. She was able to answer any queries…
I thought Finn was excellent, friendly and very efficient. She was able to answer any queries I had. I would certainly book with your company again.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Service fine but why is customer paying extra to speak to the company ie 0871…
Service fine but why is customer paying extra to speak to the company ie 0871 no
0
Share
Trusted Customer
Feefo Verified
12 years ago
you take to long answering phones
you take to long answering phones
Holiday Gems
Holiday Gems
12 years ago
We sincerely apologise for any delay in our calls being answered. We are aware that our after sales department is receiving unprecedented high call volumes and this situation is being addressed by our senior management. Please accept our apologies
0
Share
Trusted Customer
Feefo Verified
12 years ago
Rang HolidayGems to discuss a booking and found the agent (Ryan) very helpful. He rang…
Rang HolidayGems to discuss a booking and found the agent (Ryan) very helpful. He rang me back to enable him to look for better deals for me and was very informative on the location and booking...
Read more
Holiday Gems
Holiday Gems
12 years ago
Thank you for such a great review. We do trust that your holiday will be as good as your booking experience and we look forward to assisting in the planning of your next holiday as well.
0
Share
Trusted Customer
Feefo Verified
12 years ago
very good got a great deal
0
Share
Trusted Customer
Feefo Verified
12 years ago
Excellent service explained everything fully very professional at all times even asked if I required…
Excellent service explained everything fully very professional at all times even asked if I required anything explaining again Andy who took the initial call was excellent since booking I had a few...
Read more
Holiday Gems
Holiday Gems
12 years ago
Thank your for your positive comments. We consider our staff some of the best in the industry and our most valuable assets. It is gratifying to know that our clients feel the same way.
0
Share
Trusted Customer
Feefo Verified
12 years ago
i would like to say the girl that dealt with me was named julie.she was very…
i would like to say the girl that dealt with me was named julie.she was very helpful pleasant.and explained everything to me.even down to emails.she stayed on the line until i checked them.she went...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
Very helpful service. Called back within the time stated. All documents sent via email. promptly.…
Very helpful service. Called back within the time stated. All documents sent via email. promptly. Quite a lot of info to read and some documents were not required when in the resort. eg car...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
