Holiday Gems is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
12 years ago
Representative was extremely helpful and friendly
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Trusted Customer
Feefo Verified
12 years ago
Very easy to book ,clearly explained will use them again
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Trusted Customer
Feefo Verified
12 years ago
My 3rd holiday with them , that says it all Exellent service & will book…
My 3rd holiday with them , that says it all Exellent service & will book another with them
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Trusted Customer
Feefo Verified
12 years ago
Very happy with the service.
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Trusted Customer
Feefo Verified
12 years ago
very helpful
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Trusted Customer
Feefo Verified
12 years ago
I would recommend Holiday Gems for price and speed of reply from agent.
I am however…
I would recommend Holiday Gems for price and speed of reply from agent.
I am however thoroughly disappointed with the amount of emails I've received trying to upsell travel insurance, parking and...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your really positive comments. We apologise that the unsubscribe link appears to have malfunctioned and we have asked our IT department to remove your name from the mailing list.
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Trusted Customer
Feefo Verified
12 years ago
excellent service by agent 112
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Trusted Customer
Feefo Verified
12 years ago
Booking was made for 20 I was told that each person would be contacted individually…
Booking was made for 20 I was told that each person would be contacted individually to collect deposits. Under the impression that each person would be able to add or change the flights if they...
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Trusted Customer
12 years ago
We also had a person missing off the flight booking
Holiday Gems
Holiday Gems
12 years ago
We do regret that the booking procedure is not as expected. We note that all 20 passengers are confirmed on the flights requested. We are bound by our terms and conditions and the Data Protection Act that the lead passenger os liable for all passengers booked. If different flights were required or each individual person required full autonomy of their own booking, this should have been clarified so that each person would have been given a different booking reference. We do apologise that we have not fulfilled your expectations and would request that should you have any issues that require resolution that you email our admin or customer liaison department.
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Trusted Customer
Feefo Verified
12 years ago
very Helpfull, sorted my Holiday plans very easily. Thanks
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Trusted Customer
Feefo Verified
12 years ago
Agent 112 was more than helpful even after confirming my booking. I will certainly use…
Agent 112 was more than helpful even after confirming my booking. I will certainly use them again.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
