Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
12 years ago
We were delighted with the service from Holiday Gems and what they provided on the…
We were delighted with the service from Holiday Gems and what they provided on the holiday (hotel and tours). Transfers seemed a bit haphazard giving us a bit of a worry but easily solved. I would...
Read more
Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. Unfortunately, transfers are a service supplied by a third party and we have no control over the issue in resort.
0
Share
Trusted Customer
Feefo Verified
12 years ago
2nd year I have booked with holiday gems, brilliant prices
0
Share
Trusted Customer
Feefo Verified
12 years ago
Excellent communication from Max. Thank you we enjoyed the holiday very much.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Couldn't do enough to help. Always a pleasure to book
With as we have for…
Couldn't do enough to help. Always a pleasure to book
With as we have for umpteen years.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Alex in your reservations team was brilliant with helping me book my holiday.
The only problem…
Alex in your reservations team was brilliant with helping me book my holiday.
The only problem I had was that some of the documents came back with the incorrect names on them, but otherwise...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
I found my experience with holiday gems easy and received my e mails promptly.
0
Share
Trusted Customer
Feefo Verified
12 years ago
This is our second year with Holiday Gems and we are very pleased with the…
This is our second year with Holiday Gems and we are very pleased with the service.
0
Share
Trusted Customer
Feefo Verified
12 years ago
1 very important point, customers expect to get either a normal land line number or an…
1 very important point, customers expect to get either a normal land line number or an 0845 or 0870 number all are free with phone provider contracts.
Your rep. was to get some other company to call...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
having booked holiday I was (and still am)having trouble printing off the relevant
documents.
So I asked…
having booked holiday I was (and still am)having trouble printing off the relevant
documents.
So I asked for them to be sent by pdf documents and you sent the wrong ones.
I need the transfer...
Read more
Holiday Gems
Holiday Gems
12 years ago
We do regret that our procedure is less than satisfactory. We will ensure that our ticket team send the vouchers in a pdf format as soon as possible. We have found that electronic delivery of documents ensure delivery which unfortunately cannot be said of the postal system.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Did not receive all documents had to call back on two occasions and to get…
Did not receive all documents had to call back on two occasions and to get the the documents sent out.
Holiday Gems
Holiday Gems
12 years ago
We do apologise if these documents were not received. However, according to the notes on your booking these were sent 3 times. We would suggest that you check your spam/junk folder in the event of any filters.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
