Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
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Trusted Customer
Feefo Verified
Maidstone
10 years ago
What Trusted Customer said about Holiday Gems:
Very helpful & aimed to please
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Trusted Customer
Feefo Verified
fleetwood
10 years ago
What Trusted Customer said about Holiday Gems:
Mr.Stuart McBride
Couldn't have asked for more , staff were very helpful and polite .
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Trusted Customer
Feefo Verified
LONDON
10 years ago
What Trusted Customer said about Holiday Gems:
SO HAPPY WITH HOLIDAY BOOKING KATIE DID JUST THAT LITTLE BIT MORE THAN MOST OTHER TRAVEL AGENTS THANK YOU SO MUCH
EXCELLENT SERVICE
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Trusted Customer
Feefo Verified
10 years ago
Booking made easy
Very pleased with this booking made easy by polite people thanks
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
Barbados 2017.
We have not taken the holiday yet, but the speed in which Holiday Gem replied to our booking and
forwarded the relevant voucher was first class.
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
Poor communication - disappointed
Initial experience was excellent. But in the absence of my sales rep the service fell through the floor. Communication was the worst I have ever experienced. So disappointed after such wonderful...
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bezza
Holiday Gems
10 years ago
We are most disappointed that an initial error has resulted in an on resort issue which is being addressed by our admin staff. We do apologise for any perceived lapse in our service which is being addressed with our senior management.
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Trusted Customer
10 years ago
See this is my point. The initial experience was wonderful service. Resort issue? You really need to read the emails I sent to two members of your team and the generic email addresses before you reply again. My continued attempts to call the after sales team failed as a result of me being cut off every time after been on hold for 10 minutes.
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Trusted Customer
Feefo Verified
10 years ago
The operator we spoke with was very efficient and knowledgeable. The promised e-mail confirmations and vouchers came through very quickly. Thank you.
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Trusted Customer
Feefo Verified
Bradford
10 years ago
What Trusted Customer said about Holiday Gems:
Very good
It was a very good service really helpful and sorted every out very good coustemer service only one down point take to long answering calls
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about Holiday Gems:
Excellent service
Really good service and very helpful
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Trusted Customer
Feefo Verified
10 years ago
Top notch
Just gave them my price duration of holiday and preffered country and they did all the rest simple great staff to no pushy sales reps either will definitely use them again
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
