Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
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CHERYL
Feefo Verified
Rotherham
5 years ago
What CHERYL said about Holiday Gems:
My aiders and abetters to the sun
My only gripe with the whole service is it should be the price you are going to pay not not what it is after you book I appreciate your brokers and booking on other website but Stuart was fab and as...
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Review Team
Holiday Gems
5 years ago
We are sure that you will have the best time possible. We understand the frustration when during the online booking process and final confirmation, a 'crossover' of availability of costs or availability may occur and we have no control over this. Thank you for your understanding and for proceeding with the booking. Please do keep up to date on the gov.uk travel advice website for any sudden changes to arrival and reentry requirements.
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Mrs Cristina Teibas
Feefo Verified
Canterbury
5 years ago
What Mrs Cristina Teibas said about Holiday Gems:
Excellent customer service, low cost holidays!
I just booked my family holiday for October to Benidorm, Spain. Hope my trip will be the same good, as booking.
The prices are really good in comparation with over travel companies. Also, it was a...
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Review Team
Holiday Gems
5 years ago
Thank you for taking the time to post such positive feedback. Our sales and customer service teams always endeavour to give the best possible service and will appreciate the comments made
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Mrs Lisa Dawson
Feefo Verified
5 years ago
What Mrs Lisa Dawson said about Holiday Gems:
Poor communication
Asked for information/help by email but the communication wasn’t very helpful
Review Team
Holiday Gems
5 years ago
We sincerely apologise if the service given did not meet your expectations. Please contact our customer service team by telephone or email for any concerns you may have.
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Dean
Feefo Verified
Aberdeen
5 years ago
What Dean said about Holiday Gems:
Holiday
Very fast at producing all the documents and very reasonably priced.
Review Team
Holiday Gems
5 years ago
Thank you for your feedback. We do always endeavour to produce the documents as soon as possible to enable you to read the contents at leisure. Thank you for your comments on our pricing - we do try and offer the best possible deals available.
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Mr Miroslav Sandor
Feefo Verified
5 years ago
What Mr Miroslav Sandor said about Holiday Gems:
Amazing Thanks
Best ever !!!
Review Team
Holiday Gems
5 years ago
Thank you for taking the time to post this positive review. Feedback is always appreciated
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MH
Mr Raymond Harvey
Feefo Verified
Derby
5 years ago
What Mr Raymond Harvey said about Holiday Gems:
Listened to my needs
Great service from Lily helped me find the best holiday that would suit us ,will not hesitate to recommend holiday gems to family and friends
Review Team
Holiday Gems
5 years ago
We are once again delighted that Lily has given her best service and sourced the holiday tailor-made for your needs. We shall be sure to let her know your positive feedback
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Mr David Clausen
Feefo Verified
5 years ago
What Mr David Clausen said about Holiday Gems:
Really helpful, quick to ring back about holiday.
Great price holiday 4 time booked through holiday gems never had a problem.
Review Team
Holiday Gems
5 years ago
It is always extra special when one of our loyal and return clients post such a positive review. Thank you for taking the time to post your comments, David and please be assured that our agents will always be available to assist with planning many more holidays with you.
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Trusted Customer
Feefo Verified
5 years ago
5 Stars For Paul
Great service from start to finish. Easy website to use, tremendous communication from Paul & great pricing.
Review Team
Holiday Gems
5 years ago
Paul is always committed to giving the best possible service and will always be available for any queries you may have. Thank you for taking the time to post such positive feedback
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Mr Gareth Foster
Feefo Verified
5 years ago
What Mr Gareth Foster said about Holiday Gems:
Easy website to use.
Follow up phone call was friendly and efficient
Review Team
Holiday Gems
5 years ago
We are delighted that you found the process simple and efficient. Our agents are always available to assist with friendly and informed advice.
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Mrs Shona Mounce
Feefo Verified
Cornwall
5 years ago
What Mrs Shona Mounce said about Holiday Gems:
Fantastic service
Fantastic service easy booking fantastic hotel flights and transfers went smoothly couldn’t of asked for more
Review Team
Holiday Gems
5 years ago
Thank you for taking the time to post such positive feedback. We are so pleased that everything was perfect for you and we do hope that we will have the opportunity to help you plan many more holidays
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
