Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
5 years ago
Great
hen there was a problem offered to find me a better alternative holiday
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MG
Mr Dean Goodwin
Feefo Verified
5 years ago
What Mr Dean Goodwin said about Holiday Gems:
very quick and easy, the lady on the phone very nice, and helpful.
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MP
Mrs sheena paterson
Feefo Verified
5 years ago
What Mrs sheena paterson said about Holiday Gems:
Great Service.Quick and Easy To Book Online
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MG
Mr Umeshgiri Gusai
Feefo Verified
5 years ago
What Mr Umeshgiri Gusai said about Holiday Gems:
Nice holiday
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MR
Ms dorothy rogers
Feefo Verified
5 years ago
What Ms dorothy rogers said about Holiday Gems:
The unitiall booking was very good, I have been trying to get through with a query all yesterday (mon 4th) have called at 9am this morning (5th) and the same waited 25mins
Review Team
Holiday Gems
5 years ago
We do apologise for any issues regarding the telephone lines. We have asked for a Customer Service agent to call you as soon as possible.
MR
Ms dorothy rogers
5 years ago
Very pleased with customer service to resolve my query
Review Team
Holiday Gems
5 years ago
Thank you for updating your review, Dorothy and we are pleased the matter was resolved
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Mr stephen ness
Feefo Verified
5 years ago
What Mr stephen ness said about Holiday Gems:
Helpful
Very helpful as to managing my booking as I was having difficulty finding where to register my passport details
Review Team
Holiday Gems
5 years ago
Thank you for your feedback, Stephen. We are so pleased that any issue was resolved.
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MW
Mrs Anne Wright
Feefo Verified
Leigh, Lancashire
5 years ago
What Mrs Anne Wright said about Holiday Gems:
brill customer services
the rep whent above and beyond to swap our flights from gatwick to manchester for our cruise and even got us an extra nights hotel stay
Review Team
Holiday Gems
5 years ago
What a perfect result, Anne. We know that you will have an amazing holiday and thank you for your positive feedback.
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MH
Mr Stephen Harding
Feefo Verified
5 years ago
What Mr Stephen Harding said about Holiday Gems:
The booking process was easy, I would have given 5 stars but its very hard to speak to the right agent with a query!
Review Team
Holiday Gems
5 years ago
We are so disappointed that we did not achieve a 5star rating. If you have any queries regarding a booking already made but still to travel, please call our Customer Service team or email them at customerservices@holidaygems.co.uk
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Mrs Pauline Atherton
Feefo Verified
5 years ago
What Mrs Pauline Atherton said about Holiday Gems:
Excellent customer service
Great service and easy booking etc .
Review Team
Holiday Gems
5 years ago
We are delighted that you have found the booking process so easy and the service meeting your expectations. Thank you for such positive feedback, Pauline
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Mr Mark Needham
Feefo Verified
5 years ago
What Mr Mark Needham said about Holiday Gems:
So far so good
Review Team
Holiday Gems
5 years ago
Thank you for taking the time to post your positive feedback.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
