I am all for supporting local small businesses and using Hive.co.uk is an excellent choice. The service is very good and the books are reasonably priced and no postage charge yet. I will definitely...
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Date of purchase: 17/08/2016
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TC
Trusted Customer
10 years ago
What Trusted Customer said about Hive:
Speedy delivery, well packed
Date of purchase: 02/08/2016
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TC
Trusted Customer
London
10 years ago
What Trusted Customer said about Hive:
FAST & EFFICIENT: Simple to order and pay. goods delivered quickly as described on website. Would recommend.
I ordered and paid for the product on 2ndof August. As of 23rd August 2016 - I have still not received the product - despite sending two chaser emails - I have not received a response or an...
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Richard
Hive
10 years ago
Hi Virginia,
Thank you for sending your feedback. We are so sorry your order has not been received. Mike at customer services has been in touch to help resolve your order and we have dispatched a replacement with upgraded delivery to you.
In addition we have contacted our courier to ensure this problem is not repeated so that we can continue to provide the best service we can. We value every customer and strive to maintain a satisfactory shopping experience and hope that your experience with us has not diminished in any way.
If there are any other queries, please do get in touch and I hope that you continue to be one of our valued customers at Hive.co.uk
Package received the very next day, well wrapped and perfect in every way.
This is impeccable service and I am mightily impressed!
I love your ethos (supporting local booksellers and paying taxes)...
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
Thank you for sending your feedback. We are so sorry your order has not been received. Mike at customer services has been in touch to help resolve your order and we have dispatched a replacement with upgraded delivery to you.
In addition we have contacted our courier to ensure this problem is not repeated so that we can continue to provide the best service we can. We value every customer and strive to maintain a satisfactory shopping experience and hope that your experience with us has not diminished in any way.
If there are any other queries, please do get in touch and I hope that you continue to be one of our valued customers at Hive.co.uk
Kindest regards,