Very good service! The book arrived well packed, in perfect condition and very quickly.
I will certainly buy from you again. Maybe you should charge a smallish sum for home delivery and free if...
Books arrived in good condition within delivery time frame. I found searching for a particular edition time consuming - had to revert to publishers website to find what was available and then locate...
I have placed an order nearly 2 weeks ago. Have been told its despatched. No tracking details available and its really hard to report it missing without a lengthy phone call. Had I had known it would...
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Richard
Hive
9 years ago
Hi Jennifer,
Thank you for sending your feedback. We are so sorry your order has not been received yet. Amy at customer services have been in touch to resolve your order and help track the delivery.
In addition we have contacted our courier to ensure this problem is not repeated so that we can continue to provide the best service we can. We value every customer and strive to maintain a satisfactory shopping experience and hope that your experience with us has not diminished in any way.
If there are any other queries, please do get in touch and I hope that you continue to be one of our valued customers at Hive.co.uk
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hive is an on-line retailer selling a wide range of entertainment products, Books, DVD's Blu-ray, CD's, Vinyl and eBooks. Hive is unique in that it shares a percentage of each order made with an independent Bookshop in the UK. Hive is a UK registered company.
Thank you for sending your feedback. We are so sorry your order has not been received yet. Amy at customer services have been in touch to resolve your order and help track the delivery.
In addition we have contacted our courier to ensure this problem is not repeated so that we can continue to provide the best service we can. We value every customer and strive to maintain a satisfactory shopping experience and hope that your experience with us has not diminished in any way.
If there are any other queries, please do get in touch and I hope that you continue to be one of our valued customers at Hive.co.uk
Kindest regards,
Richard