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Headwater Reviews

http://www.headwater.com

EXCEPTIONAL

Service

4.9

139

150

ratings over the past year

Displaying all 1,498 reviews

Mrs Tite

Headwater Verified

4 years ago

What Mrs Tite said about Headwater:

Everyone I dealt with was polite but the service was horribly slow - it took 11 days to book a holiday

Mr Wetz

Headwater Verified

4 years ago

What Mr Wetz said about Headwater:

Prompt friendly efficient service

Hilary B

Headwater Verified

Lancashire

4 years ago

What Hilary B said about Headwater:

Our 1st choice of tour operator now if they offer a holiday we want

Always answer the phone promptly. Friendly , helpful and having a named advisor is great. Have always found bookings efficient and staff are very willing to discuss and check out options for you eg...

Mr Hornby

Headwater Verified

Northwich

4 years ago

What Mr Hornby said about Headwater:

Pleasure to visit Headwater Northwich, dealt with expertly by Helen,

Yes, achieved the booking of my holiday all details agreed.

Mrs Cranfield

Headwater Verified

4 years ago

What Mrs Cranfield said about Headwater:

Responded quickly to my request. Found our previous booking details and the deposit we had on the books and applied that and our loyalty discount to the booking.

T Illing

Headwater Verified

4 years ago

What T Illing said about Headwater:

Perfect for tailor making your holiday

Very friendly and helpful staff and nothing seems to be an issue. They were happy to discuss options for local flights and various alternatives we asked about for our holiday and give us several...

Trusted Customer

Headwater Verified

4 years ago

First time booking with Headwater, they have been extremely helpful

A very friendly and professional service, Megan Wyatt could not have been more helpful!

Trusted Customer

Headwater Verified

4 years ago

Good company

Very good company. Well organised, helpful staff , great cycling routes. Bikes were good too and well maintained

Trusted Customer

Headwater Verified

4 years ago

Sloppy approach to detail. What else will go wrong?

I requested single trip insurance for myself and my partner to include cover for extra days in Paris following bike trip. Initial quote included 17 days insurance for one of us, but only 9 days (not...

Trusted Customer

Headwater Verified

4 years ago

Great service so far!

So far I have only just booked through Headwater, so cannot comment on the ongoing support or the service on the holiday, which is not until October. But I greatly appreciated the lovely manner and...

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