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Headwater Reviews

http://www.headwater.com

EXCEPTIONAL

Service

4.9

137

148

ratings over the past year

Displaying all 1,498 reviews

Mr Southward

Headwater Verified

4 years ago

What Mr Southward said about Headwater:

Great itineraries

My fourth trip with Headwater. All very well planned. Help line very good. Itineraries excellent with great accommodation. Maps on self guided tours up to date and easy to follow. Standard of...

Trusted Customer

Headwater Verified

4 years ago

Slow booking service

Booking holiday was a very slow process taking a week from them taking our initial deposit until they confirmed the holiday was booked. This meant we had to pay a small additional flight supplement....

Ms Sobczyk

Headwater Verified

4 years ago

What Ms Sobczyk said about Headwater:

efficient polite and friendly, flexible as well. Felt I received a personalised service.

Mrs Hodgson

Headwater Verified

4 years ago

What Mrs Hodgson said about Headwater:

Friendly positive service

Karen was very helpful in explaining the details of the particular holiday we were interested in and took care to source the best flights.

Trusted Customer

Headwater Verified

4 years ago

My questions have not answered to my satisfaction. More importantly, I put a deposit down over a week ago and still haven't received confirmation of the dates.

Mr Shaw

Headwater Verified

4 years ago

What Mr Shaw said about Headwater:

Katie was extremely professional, helpful and friendly in dealing with my enquiry. Quotation & itinerary came through same day. My planned trip is 12 months away so some details still need...

Trusted Customer

Headwater Verified

4 years ago

Hoping it gets better!

After initial enthusiasm with holiday options, attention to detail has been poor. Reluctance to talk over the phone rather than constant emails could help sort some of the problems.

Trusted Customer

Headwater Verified

4 years ago

The agent I spoke with - Karen Ross was very warm ,helpful and had a very -can do attitude.

Trusted Customer

Headwater Verified

4 years ago

Rapid and friendly service.

Rapid response to an online query. Friendly staff when I phoned to book. Only quibble no description of holiday to download.

Trusted Customer

Headwater Verified

4 years ago

My holiday to Italy has been cancelled

Holiday company were not very good at decided that partially vaccinated people that the Italian authorities mention does not apply to unvaccinated. I did not want to spend 5 days locked up in a hotel...

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