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Headwater Reviews

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

139

7

2

0

150

ratings over the past year

Displaying all 1,498 reviews

Trusted Customer

Headwater Verified

4 years ago

The holiday was outsourced to an Italian company. Previous holidays had ar

Previous Headwater holidays had one of their own reps on hand. This one was outsourced and we were pretty much abandoned between the airport transfers

0

Trusted Customer

Headwater Verified

4 years ago

Very very helpful, flexible and efficient.

Very flexible and helpful in handling questions about proposed trip. Regular communication but not intrusive.

0

MS

Mr Siddall

Headwater Verified

4 years ago

What Mr Siddall said about Headwater:

Didn't receive confirmation of the booking until 4 days after request to do this survey

0

Trusted Customer

Headwater Verified

4 years ago

friendly, prompt and helpful

0

Trusted Customer

Headwater Verified

4 years ago

Friendly and helpful

Lauren rang and was very friendly and helpful about flights. Still waiting for final booking confirmation but it’s only since Sunday evening when I booked online

0

MC

Mrs Collins

Headwater Verified

4 years ago

What Mrs Collins said about Headwater:

Really Disappointed

We are really disappointed because we had paid a deposit on a 8 day self guided holiday The Landscapes of the Luberon, only to find that all hotel accommodation was fine but the agent doing the...

0

MB

Mr Bowie

Headwater Verified

Peebles

4 years ago

What Mr Bowie said about Headwater:

Preliminary enquiry handled very efficiently and promptly. Confirmation of arrangements after deposit taken are taking longer than expected/advised.

0

MC

Mrs Cummings

Headwater Verified

Workington

4 years ago

What Mrs Cummings said about Headwater:

Answering the phone and transferring. Helpful and pleasant manner dealing with special requests. Not pushy in any way. All in all an excellent service so far.

0

MB

Mrs Baird

Headwater Verified

4 years ago

What Mrs Baird said about Headwater:

Great service

The Headwater team were so brilliant at sorting a wonderful holiday for us after our original holiday was cancelled at really short notice, they could not have been more responsive and helpful.

0

MK

Mrs Kaye

Headwater Verified

4 years ago