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Headwater Reviews

Displaying all 1,498 reviews

RITA HAZELDINE

Feefo Verified

Nottingham

3 years ago

What RITA HAZELDINE said about Headwater:

We were very disappointed and even considered changing our plans.

After paying the deposit, we received no acknowledgment that they had received the money. I had to telephone to check. Also we subsequently received a short email asking us to pay a further amount...

Paula Farmer

Headwater

3 years ago

Thank you for posting your review. We are so sorry that your holiday booking has not been a positive experience to date. Your feedback is extremely important to us, and we will continually strive to improve on our service delivery.

ALYSON EVERSON

Feefo Verified

3 years ago

What ALYSON EVERSON said about Headwater:

Lovely staff as always

Knowledgeable and friendly staff. Holiday booked with very little effort

Trusted Customer

Feefo Verified

3 years ago

Katie was excellent - very polite & efficient. She sorted out a slightly unusual problem with no fuss whatsoever.

Trusted Customer

Feefo Verified

3 years ago

they were very responsive and helpful

NICHOLAS GRIER

Feefo Verified

Edinburgh

3 years ago

What NICHOLAS GRIER said about Headwater:

Excellent customer service

Headwater has many virtues, but two of them in particular stand out. One is Megan Wyatt, and the other is Katie Smith. Both of them in my dealings with them have gone out of their way to be helpful...

VIVIENNE JONES

Feefo Verified

3 years ago

What VIVIENNE JONES said about Headwater:

Excellent service. Prompt and efficient response to my query. Happy to book our holiday.

Paula Farmer

Headwater

3 years ago

Thank you so much for such a positive review.

Trusted Customer

Feefo Verified

3 years ago

Impressive

Very helpful answered all our questions!

Paula Farmer

Headwater

3 years ago

Thanks so much for leaving such a lovely review. It was lovely to read that the team were able to answer any queries you had at the time of booking your next holiday.

Trusted Customer

Feefo Verified

3 years ago

Excellent service, Katie answered all of my questions. We have been on several Headwater and Exodus walking holidays and will continue to do so in the future

Paula Farmer

Headwater

3 years ago

Thank you for posting such a lovely review, we are so pleased that Katie was able to answer your questions during the booking of your next Headwater Holiday.

PETER LUARD

Feefo Verified

Godalming

3 years ago

What PETER LUARD said about Headwater:

Excellent service as we have come to expect.

Very straightforward Very helpful. We have used Headwater a good number of times and are very pleased with the service that they have provided.

Paula Farmer

Headwater

3 years ago

Thanks so much for leaving such a positive review. It's always lovely to hear from our Loyal customers

MARY GRAVELL

Feefo Verified

3 years ago

What MARY GRAVELL said about Headwater:

A great holiday to look forward to.

A very easily and efficiently booked holiday by an enthusiastic sales team. Reassuring confirmation came quickly.

Paula Farmer

Headwater

3 years ago

Thank you so much for leaving such a lovely review

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