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Headwater Reviews

Displaying all 1,497 reviews

MICHAEL MULLAN

Feefo Verified

2 years ago

Sophie

Headwater

2 years ago

Thank you for your 5* review :-)

NINA THOMAS

Feefo Verified

Northampton

2 years ago

What NINA THOMAS said about Headwater:

A pleasant experience

Really knowledgeable, nice and engaging. Letting us know options to extend our stay and finding a flight near where we live. Good communication. With Megan Wyatt

Sophie

Headwater

2 years ago

Thank you for your review, I have passed your comments on to Megan :-)

JOSEPH KAHAN

Feefo Verified

Cambridge

2 years ago

What JOSEPH KAHAN said about Headwater:

Tardiness

Good. Then I sent in a deposit (February 22nd) and have had no correspondence and therefore no confirmation since then.

Sophie

Headwater

2 years ago

Thank you for your Feedback, we have looked into this for you and I am aware you are now in discussion with my colleague Toni regarding an alternative destination. We look forward to helping you arrange your trip!

Trusted Customer

Feefo Verified

2 years ago

Great service from great staff

Great service, Toni has been looking after me and nothing is too much trouble for her

Trusted Customer

Feefo Verified

2 years ago

Able to plan and book a holiday over the phone within 20 minutes.

Megan gave us all the details and prices for our Austrian Lakes holiday, including room upgrades and add on stays elsewhere. Very thorough.

Sophie

Headwater

2 years ago

Thank you for your lovely review, I have passed your comments on to Megan :-)

SHEELAGH MAWHINNEY

Feefo Verified

Hillsborough, Northern Ireland

2 years ago

What SHEELAGH MAWHINNEY said about Headwater:

good choice

Friendly, helpful and efficient. Listened to our wishes and was able to help a little customisation of the holiday.

Sophie

Headwater

2 years ago

Thank you for your review, we value your comments and I have passed them on to Megan

Trusted Customer

Feefo Verified

2 years ago

Excellent response time to all my requests and an obvious keenness to make things as easy as possible.

Sophie

Headwater

2 years ago

Thank you for your review, I have passed your comments on to Megan :-)

Trusted Customer

Feefo Verified

2 years ago

Excellent information

I had looked at the holiday online and had many questions. Megan was able to answer these and had been to this particular location previously. She promptly sent details and a quote following our...

Sophie

Headwater

2 years ago

Thank you for your review, it is always lovely hearing how pleased our customers are with the service we provide. I have passed your comments on to Megan :-)

GARY ROBINSON

Feefo Verified

2 years ago

Sophie

Headwater

2 years ago

Thank you for your 5 star review :-)

Trusted Customer

Feefo Verified

2 years ago

This was my first booking with Headwater. Initially my experience of booking was quite negative as I was given incorrect and confusing information at the start being promised things the company could...

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased Stephanie was able to turn your experience into a positive one! Your feedback has been passed on to the team