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Headwater Reviews

Displaying all 1,497 reviews

Trusted Customer

Feefo Verified

1 year ago

Excellent service. Headwater holidays are pleasant and very helpful. Knowledgeable about places around the world and listen to customer needs.

Paula Farmer

Headwater

1 year ago

Hi, thank you for taking the time to post such a positive and welcome review.

Trusted Customer

Feefo Verified

1 year ago

Booking with Headwater

Knowledgeable, helpful, quick and easy

Paula Farmer

Headwater

1 year ago

Thank you so much for taking the time to post your welcome review.

Trusted Customer

Feefo Verified

1 year ago

Looking forward to our Headwater holiday.

Megan, the sales assistant whom I dealt with was very pleasant and helpful - the holiday was organised very quickly and efficiently- I couldn’t have asked for a better service.

Steph

Headwater

1 year ago

Thank you so much for your lovely review, Megan will be really pleased. Gozo was one of my best familiarisation trips, I'm sure you will love it too :-) Stephanie

DIANNE DEY

Feefo Verified

Angus, Scotland

1 year ago

What DIANNE DEY said about Headwater:

Very good customer service.

Luke provided an excellent service. Very good communication and knowledge, professional and efficient.

Steph

Headwater

1 year ago

Thank you for your 5* review. I will make sure Luke sees your comments, he will be really pleased :-) Stephanie

Trusted Customer

Feefo Verified

1 year ago

Friendly,helpful and prompt service

The service has been excellent so far. Helen has has been very helpful , looking into various options for us and all done in a friendly and timely manner

Steph

Headwater

1 year ago

Thank you for your wonderful review. Helen will be thrilled with your lovely comments :-) Stephanie

Trusted Customer

Feefo Verified

1 year ago

Friendly helpful service.

They were very friendly and helpful. It did take a few days to finalise the package, but as this was just after New Year we can understand why.

Steph

Headwater

1 year ago

Thank you for your review. At this time of year it can take a little longer for hotels to respond and we appreciate your patience. Stephanie

Trusted Customer

Feefo Verified

1 year ago

Switzerland

Steph was helpful and attentive to our needs. She was able to guide us expertly through our various travel options.

Steph

Headwater

1 year ago

Thank you so much for your wonderful comments and 5*'s. The Classic Swiss Alps is a fabulous trip which I know you will enjoy :-) Stephanie

BARBARA

Feefo Verified

Austin, Texas

1 year ago

What BARBARA said about Headwater:

Great service.

The service was excellent. Andrew Palmer walked me through the booking process, answering my questions, telling me what to expect, and ensuring that I didn't forget to supply any critical...

Paula Farmer

Headwater

1 year ago

Thank you so much for taking the time to feedback your lovely comments regarding your Headwater holiday booking. Your kind comments have been shared with Andrew which I am sure he will be thrilled about.

Trusted Customer

Feefo Verified

1 year ago

The addition of other participants to an existing Heel of Italy trip9

It was a difficult booking done over the festive season and issues are still unresolved but I was given good attention and I feel confident that all will go smoothly. Although I dealt with more than...

Paula Farmer

Headwater

1 year ago

Thank you for taking the time to share your review. I apologies that some aspects of your booking are still pending confirmation. Our team will work diligently to resolve these issues as we continue to finalize your Headwater holiday.

Keith

Feefo Verified

Bath

1 year ago

What Keith said about Headwater:

Customised and careful.

Fast. Thorough. Careful. Customised to our preferences.

Paula Farmer

Headwater

1 year ago

Thank you for taking the time to share your review. We greatly appreciate your positive feedback

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