How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headwater Reviews

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

141

7

2

0

152

ratings over the past year

Displaying all 1,496 reviews

Trusted Customer

Feefo Verified

10 years ago

Austrian Lakes Walk

Beautiful Scenery, great food, Headwater hosts were helpful and couldn't do enough to help, great Austrian hospitality, hotels were lovely and comfortable.

0

MC

Mr J Clark

Feefo Verified

10 years ago

What Mr J Clark said about Headwater:

Secrets of Sicily

The holiday was excellent. The main drawback was the strong Sirocco wind on our first few days, which inter alia meant that the Zingaro reserve (where we were supposed to have our first day walk)...