How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headwater Reviews

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

141

7

2

0

152

ratings over the past year

Displaying all 1,497 reviews

Trusted Customer

Feefo Verified

8 years ago

We have used Headwaters on a number of occasions and each time they have delivered us a really good holiday.

0

MC

Mr B Cosford

Feefo Verified

8 years ago

What Mr B Cosford said about Headwater:

Excellent in every way.

0

Trusted Customer

Feefo Verified

8 years ago

Local family run hotels, fantastic coastline, fab food - beautiful sea

Great rep, helpful with the directions and bikes we hired and gave us good advice on local places.

0

Trusted Customer

Feefo Verified

8 years ago

Booking holiday was straightforward and all questions answered. Travel arrangements worked well. Guide and driver in Croatia were excellent and so helpful.

0

MO

Miss B Oates

Feefo Verified

8 years ago

What Miss B Oates said about Headwater:

Very personal service with excellent local knowledge

Personal service that I felt had my holiday as the most important job to get done. Organised my holiday within 36 hours of my departure.

0

Trusted Customer

Feefo Verified

8 years ago

Would highly recommend Headwater for anyone wanting a cycling holiday

We had a cycle bag stolen on first night and this was quickly replaced by your company the next morning. Also my suitcase got accidentally damaged whilst being transported between hotels and even...

0

MS

Mr J Saper

Feefo Verified

8 years ago

What Mr J Saper said about Headwater:

A great cycling trip

Our Headwater's rep was knowledgable, helpful and personable. Sarah made some great suggestions that really enhanced our trip.

0

Trusted Customer

Feefo Verified

8 years ago

*easy booking process with telephone and email help/advice *hospitality at Finca was OUTSTANDING *perfect organisation of walks *would use Headwater again

0

MS

Ms J Styles

Feefo Verified

Chelmsford

8 years ago

What Ms J Styles said about Headwater:

Perfect week of walking.

Excellent choice of hotel, with fabulous food, great walks and beautiful location.

0

ML

Mr G Lucas

Feefo Verified

8 years ago

What Mr G Lucas said about Headwater:

Great customer focus

Prompt response to any questions, accurate description of tour package. Pricing competitive, accommodation excellent

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo