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Godfreys Online Reviews

http://www.godfreys.com.au

Godfreys is one of the largest speciality retailers of domestic and commercial floorcare in Australia & New Zealand.

Service

Product

ratings over the past year

Displaying all 12,486 reviews

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Easy to order

I order item and they dispatched it so fast. Their online order system is so easy and just a matter of clicking here, except here ad your info, pay and your done.

Product reviews

Date of purchase: 23/01/2018

Godfreys Customer

Albany

8 years ago

What Godfreys Customer said about Godfreys Online:

Great service

Very friendly and helpful

Product reviews

Date of purchase: 23/01/2018

Trusted Customer

8 years ago

Prompt efficient reliable service. AAAA++++

Simle website to navigate. Good description of product. Excellent communication, competitive price, prompt delivery. Nothing to be disappointed in. Thank You

Product reviews

Date of purchase: 23/01/2018

Trusted Customer

8 years ago

Unhappy customer

Ordered online for an in store pick up. Traveled one hour to get to the store and was told that they only had the display product available. Then was offered another manufacturer's product, Wertheim,...

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for taking the time to post this feedback.

We would like to know more about your experience, please contact us on 1800 815 270 or via customerservice@godfreys.com.au and quote reference number 292629.

Regards,
The Godfreys Team

Product reviews

Date of purchase: 23/01/2018

Godfreys Customer

Port Stephens

8 years ago

What Godfreys Customer said about Godfreys Online:

Service above and beyond

Your service was superb as I wanted the order cancelled as we found the accessory and you achieved it by getting it back from Australia Post. Not aware of any other offerring this type of customer...

Product reviews

Date of purchase: 23/01/2018

Trusted Customer

8 years ago

Godfreys online are great

Very easy to use website. Quick response and delivery. Great product, easy to use, very happy.

Product reviews

Date of purchase: 23/01/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

great to deal with nothing is a problem

excellent service

Product reviews

Date of purchase: 22/01/2018

Trusted Customer

8 years ago

difficult to push head across carpet but powerful enough.

Good price, arrived promptly and in good condition. tried to buy filters online but found i could not. response to email regarding that was fast, but i would have thought the option would have been...

Product reviews

Date of purchase: 22/01/2018

Trusted Customer

8 years ago

patheticp

their customer service was ****. i ordered for one store yet it was sent to another for pick up. then i received a email stating I had picked item up when I could easily prove i was in a meeting at...

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for this feedback.

We will be passing this through to the store and Area manager to follow up with the staff and provide further training as you have suggested.

We do apologise for any inconvenience and as stated, we will be following this up for you.

Regards,
The Godfreys Team

Date of purchase: 22/01/2018

Trusted Customer

8 years ago

I rated 5 star because online they are awesome however I didn't find the store so good. I didn't get a call back and I felt like a nuisance. I guess it was Friday afternoon.

Product reviews

Date of purchase: 19/01/2018

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Godfreys Online Reviews

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