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Godfreys Online Reviews

http://www.godfreys.com.au

Godfreys is one of the largest speciality retailers of domestic and commercial floorcare in Australia & New Zealand.

Service

Product

ratings over the past year

Displaying all 12,486 reviews

Trusted Customer

8 years ago

Excellent service.

The online catalogue and the ensuing service was efficient and appreciated. The delivery was also easy to track.

Product reviews

Date of purchase: 25/01/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Online purchasing best way.

My experience purchasing online was very good.

Product reviews

Date of purchase: 20/01/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

I think it was so easy to click and collect

Product reviews

Date of purchase: 24/01/2018

Trusted Customer

8 years ago

Speedy service

Product reviews

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for taking the time to post this feedback.

Could you please confirm when your item was purchased? We offer a 90 day exchange policy where as long as the machine is clean, undamaged and in resaleable condition you can exchange the product for something of equal or greater value.

If you would like to discuss this further, please feel free to contact us on 1800 815 270 (AUS) or 0800 282 288 (NZ) and quote reference number 292700.

Regards,
The Godfreys Team

Date of purchase: 23/01/2018

Godfreys Customer

Morphett Vale SA

8 years ago

What Godfreys Customer said about Godfreys Online:

Easy to order, good price and very pleased with item.

Easy ordering online. However, I understood from the wording that the item was in stock in the store and I just had to collect it. It wasn't until I received an email telling me that I would advised...

Product reviews

Date of purchase: 23/01/2018

Trusted Customer

8 years ago

I had a click and collect order. When going to the register to pick up my order the man behind the counter was trying to up sell me other vacuums. I used the click and collect option because I knew...

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for taking the time to post this feedback.

Our staff are trained to listen to a customers needs and then recommend the most suitable product to fulfil that need.

We will pass this feedback through to the store as well as the area manager though to follow up with the staff and offer further training on active listening.

Regards,

The Godfreys Team

Product reviews

Date of purchase: 22/01/2018

Trusted Customer

8 years ago

helpful staff

I thought that there was a piece missing in the packaging- The battery port- My fault -it was under a flap of cardboard which I overlooked - as all the other parts were in plastic sealed bags! The...

Product reviews

Date of purchase: 23/01/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

We purchased a stick vacuum and paid $198 and the next day it went in special for $99 plus a free steam mop. That is not reasonable.

Product reviews

Date of purchase: 23/01/2018

Trusted Customer

8 years ago

Not happy

The salesperson was tired and not in the mood. The coffee machine leakages

Product reviews

Date of purchase: 10/01/2018

Trusted Customer

8 years ago

Internet purchase

Prompt delivery !

Product reviews

Date of purchase: 23/01/2018

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Godfreys Online Reviews

Bissell Steam Mop SelectMore reviews of this productView product websiteBecause I have used a similar model and was delighted to be able to procure a new mop.

Hoover Floormate SteamScrub Touch Steam MopMore reviews of this productView product websiteIt is a good and cleans reasonably well. However, I believe it should do better. if I wipe a patch of the floor with a paper towel where I have cleaned, the towel is not as clean as it should be. ...Read more

Clean Up Hoover Steam Mop Pads 8pkMore reviews of this productView product websiteThey’re okay, at least they can be washed in the machine.

Hoover Eco Pets Turbo Bagless Vacuum CleanerMore reviews of this productView product websiteHappy with the product so far

Hoover Eco Pets Turbo Bagless Vacuum CleanerMore reviews of this productView product websiteNot what was advertised i was after a vacuum that was powerful as i have 4 pets ...it was advertised as a powerful vacuum perfect for pets ...i found it to be the opposite and have wasted my money

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product websiteLightweight, easy to manouver and clean and great suction.

Hoover Dog & Cat Turbo Bagless VacuumMore reviews of this productView product websitePoor Suction. It was also loud and the cord is too short.

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product websiteLight and easy to use - no storage hassles as I do not have much storage space in my new place

Hoover Heritage 5210 Cordless Vacuum FilterMore reviews of this productView product websiteNot good value for money based on special advertised afterwards.

Hoover Heritage Stickvac Vacuum CleanerMore reviews of this productView product websiteIt's a great vacuum despite all other issues.

Hoover Dog & Cat Turbo Bagless VacuumMore reviews of this productView product websiteToo noisy and couldn’t return the item

Sauber SI200 HEPA 540 FilterMore reviews of this productView product websiteSauber is an excellent vacuum !

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