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Godfreys Online Reviews

http://www.godfreys.com.au

Godfreys is one of the largest speciality retailers of domestic and commercial floorcare in Australia & New Zealand.

Service

Product

ratings over the past year

Displaying all 12,486 reviews

Trusted Customer

8 years ago

Good service, useless vacuum.

The staff at the shop were very helpful and ran through the basics of the vacuum I was buying. The shop was clean.

Product reviews

Date of purchase: 27/01/2018

Trusted Customer

8 years ago

The item I ordered was out of stock and they didn't inform me until I call them week after.

Product reviews

Date of purchase: 29/01/2018

Godfreys Customer

Chermside

8 years ago

What Godfreys Customer said about Godfreys Online:

customer service without the service

Person behind counter was having a casual chat on the phone, and another employee had to walk in and take over the sale, because the guy who was watching me go through stock, and try out vacuums was...

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for taking the time to post this feedback.

We will be passing this through to the store and area manager to follow up with the staff and offer further training on customer service.

Please feel free to contact us on 1800 815 270 if you require further assistance.

Regards,
The Godfreys Team

Product reviews

Date of purchase: 29/01/2018

Trusted Customer

8 years ago

Godfreys is a very good place to shop - 10 star!

We ordered ours online for click and collect, they contacted us straight away to let us know we could pick it up. The carpet cleaner is fantastic and the service was wonderful. I would recommend...

Product reviews

Date of purchase: 29/01/2018

Trusted Customer

8 years ago

Spot on Advice

Great store and advice by phone from the call centre. Quick delivery. Fabulous product.

Product reviews

Date of purchase: 29/01/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Quick delivery, easy website.

Product reviews

Date of purchase: 26/01/2018

Trusted Customer

8 years ago

Fast delivery and good machine

Product reviews

Date of purchase: 28/01/2018

Trusted Customer

8 years ago

Courier service was less than desirable

Customer Service

Godfreys Online

8 years ago

Thank you for your feedback regarding the delivery time of your Ivac X10 and of the vacuum itself.

We do offer a 90-day change over policy if you feel that the X10 is not a great fit for you we will happily exchange it for something that will be right for you.

Terms and conditions do apply please see the link listed for further information.
https://www.godfreys.co.nz/terms-and-conditions

Regards

The Godfreys team

Product reviews

Date of purchase: 25/01/2018

Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Promptness

Product reviews

Date of purchase: 27/01/2018

Trusted Customer

8 years ago

Slow to deliver

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for your feedback regarding your delivery, we will pass on this feedback to Australia post to ensure our orders are delivered in a timely manner.

We are sorry for any inconvenience that this may have caused.

Regards
The Godfreys team

Trusted Customer

8 years ago

This was not an Australia Post issue. The product didn't leave your warehouse for a number of days.

Product reviews

Date of purchase: 27/01/2018

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