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Godfreys Online Reviews

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Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Great on-line shopping., and great sales.

Great on-line Buy and collect service. I bought a stick Vac and got a free steam mop. Both are great. Thank you Godfreys.

Product reviews

Date of purchase: 31/01/2018

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Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

solved my problem

prompt and efficient response to online order

Product reviews

Date of purchase: 31/01/2018

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Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Great service

Delivered fast with no dramas :)

Product reviews

Date of purchase: 31/01/2018

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Godfreys Customer

Werribee

8 years ago

What Godfreys Customer said about Godfreys Online:

Poor disappointing service by one staff member only.

Went to my local hoppers crossing store initially. Was served by a young salesman who was obviously not interested. Could have been my grey hair. Told me what I wanted was not available at the price...

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for taking the time to post this feedback.

We will be passing this through to the area manager of the store to follow up with the staff and provide further training on both customer service and active listening.

Please feel free to contact us on 1800 815 270 or via customerservice@godfreys.com.au if you require further assistance.

Regards,
The Godfreys Team

Product reviews

Date of purchase: 24/01/2018

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Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Order was packed really well and it did not take long to receive

Product reviews

Date of purchase: 08/01/2018

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Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

TERRIBLE

Terrible.... ordered Hoover dog & cat .. The stock was displayed as available on the website but still it took me more than 2 weeks to get the vaccum customer support on the phone wasn't helpful...

Customer Service

Godfreys Online

8 years ago

Hi,

Thank you for taking the time to contact us.

We are sorry to hear of the delays with your order, unfortunately these things are sometimes out of our control but we will pass this feedback through to our warehouse and customer service team.

In regards to the experience you had in the store, we would like to find out more about what happened so please contact us on 1800 815 270 and quote reference number 293474.

Regards,
The Godfreys Team

Product reviews

Date of purchase: 30/01/2018

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Godfreys Customer

Retreat

8 years ago

What Godfreys Customer said about Godfreys Online:

I am fully satisfied with Godfrey's service and the product I purchased.

I do not think they can improve on the service they gave me. There is simply nothing of which to complain - I was advised within a couple of hours that my purchase was ready for pick-up.

Product reviews

Date of purchase: 30/01/2018

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Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Great price and delivery

Fast, accurate and inexpensive.

Product reviews

Date of purchase: 30/01/2018

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Godfreys Customer

8 years ago

What Godfreys Customer said about Godfreys Online:

Terrible vacuum. Have used twice and have now requested a refund from Godfreys as I am surprised they would even sell such a terrible unit. Godfreys have confirmed they will give me a refund though...

Godfreys Online Reviews

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Hoover Heritage Stickvac Vacuum CleanerMore reviews of this productView product website

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Hoover Dog & Cat Turbo Bagless VacuumMore reviews of this productView product websiteThe vaccum machine does an excellent job with a variable power for suction/vaccum it does an outstanding job...

Vax Steam Mop Replacement Pads 4pk assorted coloursMore reviews of this productView product websiteGreat product - delivered on time

i-Vac X10 Handstick Vacuum CleanerMore reviews of this productView product websiteI would give less than 1 star if possible

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How are Feefo reviews collected?

Who can leave a Feefo review?

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How do we deal with fake reviews?