Thanks for your feedback. I am sorry to hear the flowers died overnight. This should not happen. I have tried to contact you to discuss this but had to leave a voicemail and have also sent an email to you.
Excellent service well impressed with the service thank you.
Product reviews
Date of purchase: 09/04/2017
0
Share
TC
Trusted Customer
Feefo Verified
grantham
9 years ago
What Trusted Customer said about Flowers Direct:
The roses were poor as I was throwing some away on the day after receipt.
Customer Service Team
Flowers Direct
9 years ago
Morning
Thank you for your feedback. I am sorry to hear of the poor quality roses delivered. The item you ordered is guaranteed for 5 days from the date of delivery. Due to the time passed since delivery was made, I cannot look into this for you. I will make sure that your feedback is addressed through our quality assurance programme.
Rhian
TC
Trusted Customer
9 years ago
The comment hardly addresses the poor quality bearing in mind the flowers must have been dying before despatch.
Surprised at this service frpm Interflora.
Shall not use again
I booked a bouquet of flowers online, for a particular reason, of lilac roses and white freesias - from a large selection of different flower arrangements. What was delivered was a bouquet of lilac...
Read more
Product reviews
Uploaded media
View all media (1)
Customer Service Team
Flowers Direct
9 years ago
Good morning, thank you for taking the time to leave feedback for us. I can see you contacted us directly and my colleague was able to help try put this right.Kind regardsDarren
Date of purchase: 12/04/2017
0
Share
Trusted Customer
Feefo Verified
9 years ago
I didn't get a confirmation mail that my purchase had been delivered. The courier didn't notify the recipient that they had put the delivery in a safe place so they didn't find it until I told them...
Read more
Product reviews
Customer Service Team
Flowers Direct
9 years ago
Good morning, thank you for taking the time to leave feedback for us. I can see you contacted us directly and my colleague was able to help try put this right.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
