I wanted to order two bouquets for delivery to two separate addresses, but it did not seem possible to do this in the same order. I therefore had to go through two separate order processes, which...
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Flowers Direct
Flowers Direct
14 years ago
I am sorry to learn of your difficulties with our website. Once more than one item is added to your basket, when you go to the checkout there isa button below the delivery address details which says ''Multiple Delivery Addresses''. You would need to click this button to select the two different addresses for delivery.
I contacted the site to check for a delivery date and I did not receive a response.
As it was, it was my error in setting up delivery date - I had put the wrong delivery date down for mother's day...
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Flowers Direct
Flowers Direct
14 years ago
Please accept our apologies for the delay in responding to your email, we experienced a high volume of calls and emails due to it being one of our busiest times of the year. I can confirm that we replied to your email on April 11th. We are sorry to learn that your order for your Mother did not last long. Please be aware that tulips have an average vase life of 3-7 days.
Not only were the flowers excellent, but they were all delivered on time. I was amazed to here from my brother that the ones I sent to his family were delivered on Easter Day - what could have been a...
My mothers day flowers were not delivered on mothers day. I was informed by email on sunday afternoon, too late to make alternative arrangements. I received an email to say they would be delivered on...
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Flowers Direct
Flowers Direct
14 years ago
Please accept our apologies for the lack of communication. It seems that the Florist Department were awaiting your reply, before arranging delivery of your order, and so if this was not made clear in the email, we apologise. We strive to keep our customers happy, and so as this was not the case on this occasion, we are very sorry. We hope that the refund and complimentary bouquet goes some way towards restoring your faith with us.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
