The service from flowers direct has always been excellent. However, the florist you used last time let us down and did not deliver on the day requested even though the order was placed with flowers...
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Product reviews
Date of purchase: 25/05/2011
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Trusted Customer
Feefo Verified
15 years ago
Very easy to use e-commerce site, excellent choice of flowers, and good value for money
ordered 2 bouquets for my Mum to be delivered on same day (1 from me & my sister and 1 from my nieces). The ordering website mentioned I could enter 2 different messages, i.e. one per bouquet, but I...
Paid for same day delivery, but received an e-mail at 15:45 to say that they could not find a florist to complete the order. sent the next day, but did not receive a refund for the same day...
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Flowers Direct
Flowers Direct
15 years ago
I am sorry to learn of the delay with delivery. It seems we tried our utmost to locate a florist able to deliver your order on the date requested, but were unable to do so. We contacted you at the earliest opportunity, and can only apologise that this was late in the afternoon. I have arranged for a refund of your delivery charge, please allow 3-5 working days for this to complete.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
