The caller handled my booking very professionally. Details and costing was clearly explained. This is only the booking process so can't comment on any other aspects of Distant Journeys.
Andrew S
Distant Journeys
6 months ago
Thank you so much for taking the time to leave such a lovely review! We’re delighted to hear that your booking experience went smoothly and that you found our staff professional — delivering this level of service is something we truly pride ourselves on. Thank you for choosing us, and we look forward to welcoming you on tour.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 20/01/2026
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Trusted Customer
Feefo Verified
6 months ago
Very helpful listern to your requirements and sort it out
I’m lucky enough to live close by, so arranged an appointment to call in to discuss a tour I was interested in. Was given a lovely warm welcome by Denise and Joe. They went through the tour day by...
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Andrew S
Distant Journeys
6 months ago
Thank you very much for your kind feedback, we are absolutely delighted to hear that the service Denise and Joe provided was extremely helpful and friendly, this is exactly the kind of service we aim to provide for all our customers, if at any point you have any more questions, please do not hesitate to contact us.
Warmest Regards,
Andy - Distant Journeys
The service we expected was matched and their will be follow up with some open points ( such as flight upgrades etc) but to date very very good
Andrew S
Distant Journeys
6 months ago
Thank you very much for taking the time to leave a lovely review! We are so pleased to hear that the service our staff provided met your expectations, if at any point you have any more questions, please do not hesitate to contact us.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 15/01/2026
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Gary Norman
Feefo Verified
6 months ago
What Gary Norman said about Distant Journeys:
Excellent personal service , polite and efficient.Friendly and very helpful.
Andrew S
Distant Journeys
6 months ago
Thank you very much for your kind feedback, we’re delighted to hear that our staff provided you with a great booking experience, this is exactly the kind of customer service we pride ourselves on. Wishing you an incredible journey on your "In Search of the Big Five" tour.
Warmest regards,
Andy - Distant Journeys
Date of purchase: 20/01/2026
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Trusted Customer
Feefo Verified
6 months ago
Very busy phone lines but as soon as I got through he couldn’t have been more helpful
Andrew S
Distant Journeys
6 months ago
Thank you very much for taking the time to leave us a review, First of all we would Iike to apologise for the delay in you getting through to speak with one of our reservations team, on occasions we do encounter busy periods especially when new brochures launch or early booking discount offers land, however, I’m really pleased that you did manage to speak with of our reservation team and that they were able to assist you.
Warmest regards,
Andy - Distant Journeys
Thank you very much for your lovely review. We’re delighted to hear that our team was able to assist you so quickly and get everything sorted within the day. We can't wait to welcome you on tour and are absolutely
thrilled to be part of what we hope will be an unforgettable holiday for you!
Warmest regards,
Andy - Distant Journeys
Date of purchase: 19/01/2026
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Beverley Bone
Feefo Verified
6 months ago
What Beverley Bone said about Distant Journeys:
Although it took time to get through to DJ the service that I received was excellent and Denice was very helpful in booking my holiday to India. She got back to me the following day , as she said she...
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Andrew S
Distant Journeys
6 months ago
Thank you very much for taking the time to share your feedback with us. We’re delighted to hear that, although it took a little time to get through initially, Denise was able to assist you effectively with booking your holiday to India. She will be especially pleased to know that her follow-up and efforts to secure the tour extension with the airline made the process smooth for you. It’s also wonderful to hear that your previous experience travelling with us to Vietnam and Cambodia was such a memorable one, and that it inspired you to choose us again. We truly value your continued trust and loyalty, and we’re excited to be part of your upcoming journey. We hope this trip proves to be just as incredible and memorable as your last.
Warmest regards,
Andy - Distant Journeys
Great customer service and a great company to travel with
Andrew S
Distant Journeys
6 months ago
Thank you for your lovely review! We’re delighted to hear that you received great customer service and enjoy travelling with us. We look forward to your company on another of our tours soon.
Warmest regards,
Andy - Distant Journeys
I’ve always found the team very helpful with questions I’ve had and having already done a tour with them know I’m going to get good service.
Angela
Distant Journeys
7 months ago
Extremely pleased to read you have always found the team very helpful and we thank you for your custom. We are grateful for you taking the time to review our service, warm regards, Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
