Nothing was too much trouble . They sorted everything out for the booking , even though there were complications ! Really made me feel I was an important customer to them .
Professional, efficient company which demonstrated in-depth knowledge of the country I wanted to visit. They listened to my questions and provided answers in a timely fashion even offering flexible...
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Kate
Distant Journeys
1 year ago
Thank you for your feedback. It’s great to know that our team was able to address your questions, provide timely answers, and offer flexible alternatives to suit your needs. We are thrilled that you had an excellent experience from start to finish.
We look forward to assisting you with future travel plans!
Best regards,
Distant Journeys
Very helpful answered all my questions
The lady was called Hannah
Kate
Distant Journeys
1 year ago
Thank you for sharing your feedback. We’re so pleased to hear that you had a positive experience with our team. Hannah will be thrilled to know that she was able to assist you with all your questions and provide the friendly, knowledgeable service we strive for.
We truly appreciate your kind words and look forward to helping you again in the future!
Best regards,
Distant Journeys
Called DJ’s several times prior to booking with various queries, always very polite and helpful.
The booking process was quick and very efficient. All details were emailed promptly and all were...
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Kate
Distant Journeys
1 year ago
Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with your booking experience so far. It’s great to know that our team was able to assist you with your queries in a helpful and polite manner. We're also glad the booking process was quick and efficient, and that all details were accurate and provided promptly.
We truly appreciate your recommendation and look forward to ensuring you have an amazing experience on your trip to Japan!
Best regards,
Distant Journeys
Answered all my questions and got back to me promptly, and tell you more on my return.
Kate
Distant Journeys
1 year ago
Thank you for your great feedback! We’re so glad we could answer all your questions and assist you promptly with your booking. We hope you have an amazing trip, and we look forward to hearing all about it when you return!
Best Regards
Distant Journeys
Information provided by your staff member easy to understand and the booking experience was excellent throughout telephone call.
Kate
Distant Journeys
1 year ago
Thank you for your kind words! We’re so happy to hear that the information provided by our staff was clear and easy to understand, and that your booking experience was excellent throughout. We truly appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Distant Journeys
Very good service from Distant Journeys. Richard was extremely helpful, especially when we had to re-schedule our original holiday proposals. If there is anything to be negatively critical about, it...
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Kate
Distant Journeys
1 year ago
Thank you for your kind feedback! We’re so pleased to hear that Richard was able to provide excellent service and assist you with rescheduling your holiday plans.
We appreciate you choosing Distant Journeys and look forward to helping you with future travel plans!
Best regards,
Distant Journeys
Very friendly helpful staff on the telephone and a very easy booking procedure.
Kate
Distant Journeys
1 year ago
Thank you for your positive feedback! We're so glad to hear that you found our staff friendly and helpful, and that the booking procedure was easy and efficient.
We look forward to assisting you again in the future!
Best regards,
Distant Journeys
I spoke to customer services on 3 occasion over the last two days. On each occasion the advisor was friendly, knowledgeable and dealt with all my queries giving me confidence to book our holiday.
Rebecca Flinn
Distant Journeys
1 year ago
Thank you so much for your lovely feedback. We are absolutely delighted that we were able to give you the confidence to book with us. Thank you for your custom we really do appreciate it. Warm Regards, Distant Journeys
Thank you for your lovely feedback, we are glad we were able to provide answers to your questions throughout your booking experience. Warm Regards, Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
