The chair was delivered extremely badly packed - more thrown in a box, with no packing material. As a result one of the adjustment levers was broken. Chair Office rushed a replacement out to...
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ChairOffice
ChairOffice
10 years ago
Thank you for your review and I am pleased thet you find the chair has lots of adjustment with firm seat. I have taken this up with the upholstery and spares department and will be looking to package the product differently in the future.
Jamie Welch
Wow, I ordered the curved computer desk online on the Thursday, later that day I had a call from ChairOffice to say they could deliver next day. Unbelievably quick service. I will certainly use...
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ChairOffice
ChairOffice
10 years ago
Thank you for your review.I am so pleased that you found the whole experience so good and that the product looks lovely in your office.
Jamie Welch
Delivery was prompt, the chair was assembled, excellent. But you need to make the full cost (inc. Vat, delivery and assembly charge) more obvious up front. It was an unpleasant surprise when I got to...
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ChairOffice
ChairOffice
10 years ago
Thank you for your review.We do advertise all charges i.e for assembly , VAT and delivery throughout the order process and before you complete at the checkout. I will look into making this clearer but this is the first time this has been pointed out. With reference to the chair it is a 24 hour chair and will soften with use. It does not have a headrest and a different style of chair would need to be ordered it a headrest was required.I am pleased that you found the delivery to be prompt.
Jamie Welch
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