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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,480 reviews

NICOLA WARD

Feefo Verified

9 days ago

What NICOLA WARD said about Celebrity Cruises:

easy to use

Celebrity Cruises

8 days ago

Thank you for your feedback, Nicola. We look forward to welcoming you onboard.

MARJORIE PARRY

Feefo Verified

10 days ago

What MARJORIE PARRY said about Celebrity Cruises:

Only way to travel

Amazing service from all members of staff and crew. Cannot wait to book my next adventure. Highly recommended to all considering a cruise.

Celebrity Cruises

9 days ago

Thank you so much for your feedback, Marjorie. We hope to welcome you back onboard again soon!

HANNAH SHARP

Feefo Verified

10 days ago

Celebrity Cruises

9 days ago

Thank you for rating our service 5 stars, Hannah.

HILARY DAVIS

Feefo Verified

GBR

10 days ago

What HILARY DAVIS said about Celebrity Cruises:

Celebrity superb

Michelle Heathcote excellent help to me. Couldn't have been better. Efficient, kind, thoughtful and superb.

Celebrity Cruises

9 days ago

Thank you so much for your feedback, Hilary. We are so happy to hear that Michelle was able to efficiently help you with your booking. We look forward to welcome you onboard!

Trusted Customer

Feefo Verified

11 days ago

Excellent service

Love booking direct with celebrity. Incredibly knowledgeable sales staff, every question answered, they make sure you are aware of everything permanent to your cruise .

Celebrity Cruises

10 days ago

Thank you so much for your lovely feedback. We look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

13 days ago

Satisfactory service

Very helpful Not good in Southampton Olly Trailfinders Celebrity sorted it out Phil Cornish Norwich Excellent sa

Celebrity Cruises

11 days ago

Thank you so much for your kind feedback. We’re delighted to hear that our team was able to assist with your cruise booking. We look forward to welcoming you onboard!

PETER JAMES NEWMAN

Feefo Verified

GBR

13 days ago

Celebrity Cruises

11 days ago

Thank you for rating our service 5 stars, Peter!

Trusted Customer

Feefo Verified

14 days ago

Buyer beware of flights included!

Advertisement stated flights included, but they were not on the booking form Tried phoning , agent hung up! 2nd call no answer held on hold for 35 minutes. Terribly disappointed in service,! ...

Celebrity Cruises

14 days ago

Thank you for your feedback. We’re very sorry to hear about your experience and the confusion regarding the flights offer. We also apologise for the difficulty you faced when trying to contact us—this is not the level of service we aim to provide. Your comments have been shared with the relevant teams for review and an agent will be assigned to assist further. We truly appreciate your past support and regret that this experience did not meet expectations. Thank you for bringing this matter to our attention.

PAUL LOWICK

Feefo Verified

16 days ago

Celebrity Cruises

15 days ago

Thank you for rating our service 5 stars, Paul!

Trusted Customer

Feefo Verified

16 days ago

Great cruise line

Great quality cruise, service generally great, great entertainment and just all round my favourite cruise line

Celebrity Cruises

15 days ago

Thank you so much for your lovely feedback!

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