Excellent customer service, both by email and phone. Good prices, speedy delivery
Jamie
Caterkwik
8 years ago
Top notch! We aim to deliver the best service where possible. Brilliant to see it paying off, thank you for your order and the feedback.
Product reviews
Jamie
Caterkwik
8 years ago
Brilliant!
Date of purchase: 26/04/2018
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
It's always a worry buying on line, but given that we live on an island 30 miles into the Atlantic from the mainland, it's an extra worry, and delivery times are not always accurate. My microwave...
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Product reviews
Date of purchase: 16/04/2018
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Trusted Customer
8 years ago
What Trusted Customer said about Caterkwik:
Great prices and excellent customer service.
Jamie
Caterkwik
8 years ago
You're making us blush, thank you for the kind words.
My order was delayed by a few days as they thought it was fraudulent, it took me to chase them to get it cleared. When it arrived a lot of things were missing, not great service!
Steve
Caterkwik
8 years ago
We apologise sincerely for the slight delay processing your order and the items that were missed off the first delivery. I can see that we contacted you very quickly to clarify a few details required to process the order but we did take too long to sort out the follow up. I hope you can understand why we need to be very clear with delivery addresses and without going into detail here I hope you can understand why we needed to check.
I always order my catering equipment from Cater Kwick, never been disappointed this far. Always excellent service provided, I would definitely recommend them.
Jamie
Caterkwik
8 years ago
Fantastic! We love hearing from repeat customers here, we're obviously doing something right for you to keep coming back! Thank you for the great review, we look forward to many more orders in future.
I would highly recommend ……. I ordered a new fryer and was unable to sign for it myself. There was confusion upon delivery and when I got home to check the fryer it was damaged. I emailed caterwik...
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Jamie
Caterkwik
8 years ago
Damages and confusion in orders are unfortunate when they happen, we try our very best to put these issues right as quickly as possible. We understand the impact this can have on a business, especially a new business. Very pleased to hear we got it all sorted for you and I will pass on the kind words to Kelly and Matthew. We hope any future orders are seamless, quick and easy! Thank you for the kind words.
Product reviews
Jamie
Caterkwik
8 years ago
Glad to hear you have enjoyed the fryer!
Date of purchase: 17/04/2018
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Trusted Customer
8 years ago
After an initial hiccup at the ordering stage our purchase was completed smoothly and the goods arrived next day.
Jamie
Caterkwik
8 years ago
Apologies for any inconvenience caused, we try our best wherever possible to prevent "bumps in the road". Very happy to see the rest of the order went smoothly, we hope any future orders are seamless and carefree. Thank you for the review.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.