Thank you for the feedback. It looks like we have achieved our goal of an outstanding service. until next time.
Product reviews
Andy
Caterkwik
7 years ago
Great, so pleased that you have found the perfect product. Thanks for the review
Date of purchase: 06/11/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Caterkwik:
Good
Andy
Caterkwik
7 years ago
Will aim for very good next time you use Cater-Kwik and 5 stars. Thanks for the feedback
Date of purchase: 01/11/2018
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Trusted Customer
7 years ago
Good service.
But,! there was a small crack in the handle of the grill.
Jordan
Caterkwik
7 years ago
Thank you for your review! We pride ourselves on giving the best service possible to our customers. Apologies for the crack in the handle. If you call our sales team on 01229 480001, we can have a look at if there is anything we can do.
Product reviews
Jordan
Caterkwik
7 years ago
Thank you for the Grill-iant rating ;D
Jordan
Caterkwik
7 years ago
We hope the Buffalo G107 is Soup-erb!
Date of purchase: 30/10/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Caterkwik:
Extremely helpful on the telephone. Prompt delivery.
Jordan
Caterkwik
7 years ago
Thank you very much for your review! If you ever need any advice or are looking for anything else, feel free to give us a call and we'll be happy to help.
Product reviews
Jordan
Caterkwik
7 years ago
Thank you for your 5 star rating! These machines are seen as absolute tanks in the washing industry. If you ever need to find a sibling for it, you know where we are :D
Date of purchase: 29/10/2018
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Trusted Customer
7 years ago
They could not send the ordered item and I had to organise a courier myself to pick it up and send it...
Steve
Caterkwik
7 years ago
Many thanks for your feedback. We can send to Amsterdam and were in the process of pricing the delivery. We will investigate how this miscommunication came about and we are sincerely sorry for the misunderstanding that resulted.
Nearly a week after the promised delivery we still don't have our goods. This is primarily due to their carrier DPD. What is disappointing from Cater-Kwik is that they have not answered e mails about...
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Steve
Caterkwik
7 years ago
We apologise for the delay. We did investigate immediately but yes we certainly should (and normally do) acknowledge all correspondence immediately. We did have a signed proof of delivery and this took a little to while to get to the bottom of. I believe that we have now been in touch directly and are making our best efforts to make amends.
The sales representative was helpful and informative.
Was notified in advance of delivery and the delivery driver was helpful and polite
Would recommend this company for overall good service
Jordan
Caterkwik
7 years ago
Thanks for your review! We're happy to see our new logistics system is coming into play more and more recently, making sure you are up to date and in the know.
Product reviews
Jordan
Caterkwik
7 years ago
Thank you for the rating! We hope the Falcon G3860 serves you well.
Date of purchase: 24/10/2018
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Trusted Customer
7 years ago
Very poor customer service
Steve
Caterkwik
7 years ago
We guess that your comment refers to the short delay delivering your goods. We did our very best to ensure there was no delay and pushed hard to reduce the delay as soon as it became apparent that there would be one. If there is anything else that we need to take on board then we would be grateful for further feedback.
Date of purchase: 31/10/2018
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Trusted Customer
7 years ago
Fast delivery, great telesales service. Use regularly and never fails
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.