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Caterkwik Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,040 reviews

Trusted Customer

Glasgow

7 years ago

What Trusted Customer said about Caterkwik:

Professional ,highly efficient ,customer focused

I would highly rate Cater-Kwik because of there customer focused approach and attention to detail ,they are always prompt and efficient in dealing with all requests . I would definitely return here...

Amanda

Caterkwik

7 years ago

We look forward to working with you again in the future! And thank you for taking the time to write us such a great 5 star review!

Product reviews

Date of purchase: 29/04/2019

Trusted Customer

7 years ago

Feed up with domestic washing machines.

We got there in the end! with the delivery of my cater-wash 18kg washing machine. Though a little delayed on the delivery 🚚 due to living in the beautiful jurassic south-west of the UK. Two days in...

Amanda

Caterkwik

7 years ago

If only we could develop a Cater-wash washing putter - away machine for you! So glad you love the 18kg and it's making life that bit easier for you and your family. (We love it too) I have passed on the 5 stars to Amy F for you :)

Product reviews

Date of purchase: 26/04/2019

Trusted Customer

7 years ago

All round a good service.

Competitive price. Good range of products. Good telephone service. Prompt delivery.

Product reviews

Date of purchase: 29/04/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

Worst ever service, never again!!

I would give zero if I could, the worst ever customer service experienced.

Steve

Caterkwik

7 years ago

We are sorry that the item arrived damaged. We offered to replace the damaged item as soon as possible but we certainly do appreciate the inconvenience caused and apologise sincerely.

Date of purchase: 29/04/2019

Trusted Customer

7 years ago

Pleased

Chris at Caterkwik was very informative and kept me up to date every step of the way.

Product reviews

Date of purchase: 27/02/2019

Trusted Customer

11 Manor Way, Industrial Estate, Woking , GU22 9JX

7 years ago

What Trusted Customer said about Caterkwik:

firstly the freezer I received caused a shortage in the electricity and I was replaced to me by Caterkwik, the new freezer is working now but I am in the process of mapping the temperature in it to...

Steve

Caterkwik

7 years ago

We apologise for the problem with the first unit. We replaced as quickly as we could but accept that we need to remove the broken freezer ASAP. I have spoken with our logistics team who are scheduling in the collection as a matter of urgency. Many thanks for your feedback, patience and understanding.

Date of purchase: 02/05/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

Excellent service

Amanda

Caterkwik

7 years ago

Thanks for the 5 stars- these have been passed on to James who helped with your order :)

Product reviews

Date of purchase: 01/05/2019

Trusted Customer

7 years ago

What Trusted Customer said about Caterkwik:

Excellent company to do business with.

At last a company who understands customer service. We were a none business purchaser but when we placed the order we had not realised Caterkwik is a business to business. This did not hold things...

Amanda

Caterkwik

7 years ago

Oh this makes us so happy, thank you for your great 5 star review! We love to hear our customers are happy with the service we give. We look forward to helping you in the future :)

Product reviews

Date of purchase: 01/05/2019

Trusted Customer

7 years ago

Late delivery

We had next day delivery that apparently didn’t go out because of a stocktake. When I called at 3pm to ask if they had any idea what time I would expect delivery, I was told someone should’ve called...

Steve

Caterkwik

7 years ago

We're really sorry that our stock take meant a delayed delivery for your order. We did our best to remedy but we accept the criticism, agree that this isn't acceptable and apologise sincerely. We'll be taking additional measures in future to ensure that none of our deliveries are affected. Thank you for your feedback, patience and understanding.

Product reviews

Date of purchase: 01/05/2019

Trusted Customer

Stockport

7 years ago

What Trusted Customer said about Caterkwik:

very helpful with details on my purchase

Amanda

Caterkwik

7 years ago

We pride ourselves on our friendly, helpful sales team! Thank you for the review :)

Product reviews

Date of purchase: 01/05/2019

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Caterkwik Reviews

POLAR CW197 UPRIGHT GLASS DOOR GASTRO REFRIGERATOR 600LTRMore reviews of this product (2)View product websiteThe appliance was of a very high standard of quality and the external finish was very good the fridge appears to be very robust and ideally suited for a commercial work environment .

Cater-Wash CK8518 18KG WASHING MACHINEMore reviews of this product (141)View product websiteWhen you have children who have special needs that have to/need to, have clean clothes /bed linen on a every day base's then it's a blessing....

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CK0233 CATER-BREW 10L WATER BOILERMore reviews of this product (27)View product websiteNice water boiler. Heats up very quickly.

PARRY C3LU ELECTRIC CARVERY SERVERY LAMP UNITMore reviews of this product (1)View product website

MECHLINE AQUAJET - AJPR30-ST-BF2-SMore reviews of this product (13)View product websiteReally nice looking pre- rinse tap, works well and is really well made well polished chrome on brass base metal. It has the feel of a real quality product

CK0502LED DOUBLE SLIDING DOOR BLACK LED COOLER - 900MM HIGHMore reviews of this product (36)View product websiteWorking fine only had for nearly a week.

PARRY 3014 ELECTRIC GRIDDLEMore reviews of this product (3)View product websiteseems good only first day to early to give anymore

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