Caterkwik Reviews

Hi Steve. Of course it does. So here goes. When the cooler finally turned up, ( driver was great ) Packaging was 1st class. instructions quite vague so presumed it is just level, plug in and off we go. Filled cooler only to return in the morning to find puddles of water on the floor and the bottom shelf of the cooler full of water. Phoned Caterkwik several times and eventually spoke to an engineer. He determined what the issue was over the phone and requested that I remove all the bottles and shelving from the cooler, dismantle the rear of the cooler and remove the entire back panel that houses the fans. He then requested that using a Stanley blade I cut away any excess silicone applied during the assembly as this was probably causing a dam effect making the condensate spill out into the cabinet and onto the floor. He suggested that we do this as it is approximately a 500 mile round trip for an engineer. I agreed so long as it would not affect any warranties etc. This was done yesterday and I will find out tonight if it was successful or not. Do you still want me to review the cooler? Oh! Where do I send the bill for my works?