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Caterkwik Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,040 reviews

Mitch Collinson

Feefo Verified

6 years ago

What Mitch Collinson said about Caterkwik:

1st rate customer service again! thanks.

Amanda

Caterkwik

6 years ago

We love returning customers- thankyou!

Date of purchase: 02/09/2019

Elena Kalogiro

Feefo Verified

6 years ago

What Elena Kalogiro said about Caterkwik:

Excellent service

Amanda

Caterkwik

6 years ago

Thank you! We really appreciate your feedback :)

Product reviews

Date of purchase: 02/09/2019

Trusted Customer

Feefo Verified

6 years ago

Excellent products at reasonable prices with a great service

I ordered through Caterkwik as they had a good product range that met my needs in terms of quality and price, easy process to order supported by informative staff. Delivery was on time and the...

Amanda

Caterkwik

6 years ago

Good service all round then :) Thank you for taking the time to leave us a great 5 Star review!

Product reviews

Date of purchase: 02/09/2019

Kester Noble

Feefo Verified

6 years ago

What Kester Noble said about Caterkwik:

disappointed

total disappointment. Ordered the machine Tuesday and will have to wait until the week after for delivery. No good for business in this competitive market . My customers will go elsewhere for the...

Steve

Caterkwik

6 years ago

We are sorry that the delivery speed hasn't been as fast as your requirement. We do offer a variety of delivery options, using a next day courier being one of them. We apologise if the available options were not clear upon order. Whilst we are working to improve our website in this respect our order process includes contacting our customer directly to confirm delivery arrangements and options. Sincere thanks for your valued business and feedback.

Product reviews

Date of purchase: 10/09/2019

Trusted Customer

Feefo Verified

6 years ago

Excellent services

Excellent communication from ordering to delivery. Great help in setting up new cooler and removal of old machine

Amanda

Caterkwik

6 years ago

Glad to be of service! Thanks for the great review and those all important 5 Stars :)

Product reviews

Date of purchase: 10/09/2019

Mike Root

Feefo Verified

6 years ago

What Mike Root said about Caterkwik:

The left hand does not know what right hand is doing - sending out a Water Softener - CK0094 - with a hole in the bottom of water tank. Having to write 'DAMAGED' on delivery note of 2nd Water...

Steve

Caterkwik

6 years ago

We apologise for the apparent miscommunication regarding your order and have investigated with those involved. Whilst there is evidence of much correspondence on your account we are particularly sorry to read that you felt our Sales person didn't want to talk. We pride ourselves on being her to help. I have forwarded your comments to our logistics department regarding the collection of the damaged unit. Many thanks for your valued feedback.

Date of purchase: 28/08/2019

Trusted Customer

Feefo Verified

6 years ago

Excellent Customer Service

Amanda

Caterkwik

6 years ago

Thank you thank you thank you :)

Date of purchase: 09/09/2019

Trusted Customer

Feefo Verified

6 years ago

Excellent service

Amanda

Caterkwik

6 years ago

Another happy customer!!! Thanks for taking the time to review us :)

Product reviews

Date of purchase: 03/09/2019

Trusted Customer

Feefo Verified

6 years ago

Easy online order, good video info too

Amanda

Caterkwik

6 years ago

Cheers!!! Glad you were happy with the service :)

Product reviews

Date of purchase: 03/09/2019

William Wallace

Feefo Verified

6 years ago

What William Wallace said about Caterkwik:

Excellent t sales and quick delivery

Amanda

Caterkwik

6 years ago

Just what we like to hear! Thanks for the 5 stars :)

Product reviews

Date of purchase: 06/09/2019

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