Kirkpatrick 3491 Heart Handrail Bracket

Hello, thank you for your comments.Our customer service team work really hard at replying to every email so we were a little surprised to see your feedback. We've checked through our emails and haven't found one from yourself, so we are a little unsure as to what has happened. We had received other emails that day so we know that our emails were working, so apologies for this circumstance. We can always help you over the phone on our freephone number at: 0800 009 6233.