I always have adequate service but some sales team are outstanding in the help they offer. Delivery is excellent and on the two occasions I have met with problems in the past CM have gone to great...
I still not received my printer ink. I had an e mail Friday morning saying it would be with me between 11.30 and 12.30.Was to short notice and was not here. As it is only printer ink it could go in...
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CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
Good morning Chris,
Thank you for taking the time to leave your valued feedback on our website. I have tried to call you regarding this matter; however I was not able to get through.
I was sorry to hear that you thought our notification did not give you adequate time to prepare for your delivery. I know our couriers attempted delivery but there was no one at the property to sign for the goods.
I am pleased to see that your order has been received and signed for. Although your parcel was only small, we send the vast majority of our orders by courier to ensure that they are delivered safely to our customers. If you would like us to make special arrangements for your future orders, to prevent this happening again, our customer care team will be more than happy to help you with this.
Kind regards
Geri
CartridgeMonkey Customer Care Team
Date of purchase: 20/03/2014
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Trusted Customer
12 years ago
excellent
Product reviews
Date of purchase: 17/03/2014
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Trusted Customer
12 years ago
Clear website easy to order
Product reviews
Date of purchase: 19/03/2014
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Trusted Customer
12 years ago
Quick cheap and efficient
Product reviews
Date of purchase: 19/03/2014
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Trusted Customer
12 years ago
Always super quick to arrive. We are regular customers.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.