Thank you so much for taking the time to speak with me today.
I am so sorry to hear there was a delay with the second half of your order. Any parcels going to Jersey require certain information detailed on the package, if this isn't detailed it will be refused by customs and sent back.
Your parcel was refused and returned our warehouse. Our Customer Service team were immediately notified and sent out an immediate replacement. I am delighted to hear you have now received the second part of your order we sent out.
Once again I am truly sorry for the delay, as a gesture of good will I have sent a little gift and this has been sent this evening. If you would like to discuss anything further you are welcome to call me on 0845 365 6666, I would be more than happy to help.
Lou
Cartridge Monkey
0845 365 6666
Trusted Customer
11 years ago
CM were persistent in trying to make sure I was happy. Goods arrived and working.
I could hardly believe it - the cartridges were at my house less than 24 hours from ordering on your standard service. This monkey definitely comes up to scratch!
Product reviews
Date of purchase: 16/02/2015
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Trusted Customer
11 years ago
Excellent fast delivery and all products arrived safetly
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.