I am delighted to hear you have received your order super fast, we pride ourselves on how super fast we are.
I am so sorry to hear your experiencing runny prints, please remember our 3 year no quibble guarantee if you are unhappy with anything, we would be more than happy to issue an immediate replacement out.
Please do take the time to give us a call on 0845 365 6666, I would be more than happy to help.
Lou
Toner Giant
0845 365 3605
The confirmation email said the order had been dispatched and would be delivered the next day.
This was not true. The order had not even been packed and was not delivered for two days!
CartridgeMonkey.com
CartridgeMonkey.com
11 years ago
Firstly I would like to thank you for taking the time to chat with me regarding your shopping experience this morning, it truly was a pleasure.
I am really sorry there was a delay with your order due to low stock levels. Unfortunately due to popularity these inks they fly off the shelf fast and in this instance resulted in the warehouse stock feed being incorrect.
I am delighted to see Customer Service swooped into action and sourced more stock from another location. Also realizing you had to take a day of work sent you some chocolates and a voucher towards your next order.
Once again I am sorry for any inconvenience caused, as you know from previous orders this is not our usual standard and I am confident this will not happen again.
If you need to discuss this further you are welcome to call me on 0845 365 6666, I would be more than happy to help.
Lou
Cartridge Monkey
0845 365 6666
Product reviews
Date of purchase: 16/02/2015
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Trusted Customer
11 years ago
The website is easy to navigate and delivery very fast.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.